We are looking for a talented AS400 Operator / Tech Support to join the team Duties include: Being 1st and 2nd line response technical support for IBMi Managed Services. Provide technical consultancy, such as patching and upgrades, as required Managing and maintain the remote monitoring systems for onsite and cloud-based platforms. This includes automated script development and monitoring. Proactive client management by providing telephone and remote assistance to ensure that client systems and Enterprise Cloud for IBMi are fully optimised. Record incidents that are either reported by the clients or alerted by the systems, managing the incidents to a ‘close’. Required experience: Demonstrable high-level technical capability on IBM Power i. Demonstrable experience of working in a complex enterprise-level Power i environment IBM i OS, BRMS, Work Management, Performance Management SQL, CL, SSL, Key Management, Mimix, IBM Storewize (V5000 / V7000 for example) Power VM, Flash and virtualisation, Halcyon and Zabbix (Desirable) Skill in solving technically challenging problems involving Power i based application and hardware issues. Excellent documentation and record management skills and attention to detail, must be able to write clear and understandable procedures. Due to the volume of applications received for po...