Assistant Branch Manager

8 Days Old

About the Opportunity
We are looking for our client, a well-established and highly respected timber merchant operating for over 20 years in East Anglia, to recruit an Assistant Branch Manager for their brand-new site in Yaxley, Peterborough.
Our client is known for delivering outstanding customer service, value for money, and reliable, speedy delivery. This is an exciting opportunity to join a growing business at a new location and play a key role in its success.
The Role Reporting directly to the Branch Manager, the Assistant Branch Manager will support the day-to-day running of the branch while driving sales and ensuring excellent customer service standards are maintained.
You will be confident in identifying and maximising sales opportunities, building strong relationships with trade and retail customers, and helping the branch meet and exceed its performance targets.
This role requires a hands-on approach, strong leadership capability, and a passion for delivering exceptional service.
Key Responsibilities Serving customers and handling enquiries professionally

Processing cash, card, and online payments

Updating and maintaining customer records

Managing product returns and refund requests

Promoting products in line with company directives

Merchandising shelves and promotional displays

Receiving, unpacking, and organising new stock deliveries

Managing stock control and branch inventory

Maintaining a clean and organised shop environment

End-of-day cashing up procedures

Supporting the Branch Manager in achieving and exceeding sales targets

Overseeing sales office operations, purchasing, and stock management

Building and maintaining strong relationships with trade and retail customers

Skills & Experience Required Previous experience in a similar supervisory or assistant management role

Essential: Proven timber merchant experience

Strong sales ability with a customer-focused approach

Strong knowledge of timber and construction materials

Proficiency with POS systems and inventory management software

Good working knowledge of MS Office

Excellent communication and interpersonal skills

Ability to work under pressure, particularly during peak trading times

Strong team player with a proactive attitude

Whats on Offer Performance-related company bonus

Staff discount

Loyalty holiday scheme

This is a fantastic opportunity to join a reputable and growing business in a key leadership role at a brand-new branch.
Please apply with your CV or contact us for more information. We endeavour to reply to every candidate, every time but if you havent heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled.

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Location:
Peterborough
Salary:
£40,000
Job Type:
FullTime
Category:
Management

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