Assistant Debt Advisor

Salary:£33,500 plus car allowance of £2,665 per year *

(*As of 1 April 2026, this salary will increase by 3.6%. Car allowance will increase by 3.2%.)

Contract:Permanent, full time

Your week: 36.25 hours Monday Friday 8.45am 5pm

Location: Hybrid with a weekly presence in our Rushden office.

Looking to make a real difference in peoples lives? As an Assistant Debt Advisor atAmplius,youllsupport customers in managing debt, boosting income, and building long-term financial stability. Working alongside experienced Debt Advisors,youllprovidetailored advice on less complex cases while learning toassistwith more challenging ones - all delivered with empathy, professionalism, and full regulatory compliance.

In return, this role offers the opportunity to develop your skills, gain professional accreditation in regulated debt advice, and make a tangible impact on customers financial wellbeing and tenancy sustainment.

The role involves regular travel across the central region, primarily covering areas from Rushden up to Birmingham. For this reason, a full UK driving licence and access to your own vehicle is essential.

Snapshot of your role

• Providetailored debt advice to customers, assessing their financial situation, liability, and future goals while ensuring fairness and compliance with standards.

• Prepare and explain debt solutions, including insolvency and Breathing Space schemes, ensuring customers understand implications.

• Offer guidance on income maximisation, budgeting, money management, and debt prioritisation.

• Manage a small caseload, liaising with creditors, external agencies, and internal colleagues to implement agreed solutions.

• Maintainaccurate, up-to-date case notes and deliver advice in writing to meet regulatory requirements.

• Build trusting, non-judgemental relationships,identifyingwider needs and signposting toadditionalsupport services.

• Collaborate with colleagues,participatein training, and develop professional knowledge towards full debt advice accreditation.

Whatyoullneed to thrive

• Experience supporting customers in financial difficulty and providing advice on debt,budgetingand financial wellbeing, helping them achieve positive outcomes.

• Ability to manage casework, keepaccuraterecords and follow procedures with attention to detail.

• Understanding of debt advice principles, incomemaximisationand budgeting, with awareness of debt solutions such as DMPs, DROs, IVAs and bankruptcy.

• Knowledge of data protection, confidentiality, safeguarding and the Breathing Space scheme.

• Strong communication, listening,negotiationand advocacy skills, able to explain complex information clearly.

• Organised and dependable, able to work independently or as part of a team and manage time effectively under pressure.

• Compassionate and non-judgemental, emotionally resilient and committed to continuous learning and professional development.

DBS clearance isrequiredfor this role.

Please read the attached Job Description before applying so you get the full scope of the role.

Important -We do not provide visa sponsorship; you must be eligible to work in the UK. You mustresidein the UK for the duration of your employment and provide Right to Work evidence. xbpsjku

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

Closing Date: 6 April

Phone screening: 14 April

Interviews: 21 April