Monarch house has everything you need to create your home away from home. Perfectly situated on Kensignton High Street just across the way from Holland park. Monarch House is a collection of one, two, three and four bedroom 4* luxury service apartments that offer comfort, calm and concenience to all.
We are looking for a passionate and driven Assistant Housekeeping Manager to lead our wonderful team at Monarch House delivering excellent standards and memorable experiences for our guests.
What you'll do:
You will lead and inspire your team in delivering and maintaining exceptional cleanliness standards.
You will ensure that the Housekeeping department delivers prompt, efficient and courteous service to our guests.
You will build a guest Focused culture within Housekeeping where every member of the team should feel they can make a contribution to guest satisfaction.
To proactively monitor all aspects of expenditure and take remedial action.
Find credible business solutions to address operational issues relating to product or service
To have well planned rosters to ensure that payroll spend is in line with forecasted occupancy/revenue and budgets flexing them according to changing business needs.
To recruit, retain and develop high performing employees that uphold the hospitality values of the Business.
Who you are:
Previous experience of supervising housekeeping teams ideally with some past experience gained in London
Excellent communicator
High levels of attention to detail and resilience.
Demonstrated ability to increase productivity and continuously improve methods, approaches, and departmental contribution while remaining cost-sensitive.
A visionary someone who can see the big picture and will have a meaningful input into enhancing the Housekeeping function with a clear understanding of how to achieve it
What we will offer you:
Excellent Training and Career Development opportunities
Competitive Salary plus Service Charge
Award and Recognition Programs
Service charge and benefits
Social Activities
Dry cleaning facilities
Lucrative referral scheme
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