Assistant Front Office Manager

New Today

Assistant Front Office Manager
Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way.
We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!
Benefits
Free employee meals on duty
50% Off F&B in all properties
€/£60 employee rate on rooms for all Dalata owned hotels
30% off the Friends & Family rate
Extra AL day for every year worked (5 extra days to a maximum of 5 days)
Employee Assistance Programme.
Cycle to Work Scheme/Transport Schemes
Pension access (Ask your HR Manager for local pension information)
Development Opportunities through our Dalata Academy- support your career journey
Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events
Your Job
Ensure that all guests receive a genuine, warm, friendly, and courteous welcome upon arrival and throughout their stay from all departmental staff.
Assist in efficiently and effectively managing front office operations.
Collaborate with the management team to maintain strong team morale at all times.
Monitor all front office cash transactions, including float and till procedures, ensuring compliance with company policy.
Ensure the front desk is adequately staffed at all times and anticipate the need for additional coverage, especially during busy periods.
Familiarize departmental staff with sales and promotional principles and actively promote all hotel outlets.
Communicate and collaborate with the Accommodation Manager/Supervisor regarding room status, VIP guests, and allocations.
What Youll Need
A minimum of one year of experience in a similar role.
Excellent organizational skills, with the ability to oversee and delegate work to others.
A warm, friendly, and approachable personality when interacting with both staff and guests.
The ability to work independently as well as part of a team
About U s
Dalata Hotel Group We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and well keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
Welcome to Clayton Hotel London Wall, where were dedicated to experiences centred around you, our guest.
We know a personal touch is about human connection in all its wonderful ways, from small gestures to going the extra mile. Thats why were always dedicated to experiences that are all about you. Centrally located in the heart of London just a five minute walk from Liverpool Street. Clayton Hotel London Wall puts you in the heart of everything. Sightsee at your leisure with The Tower of London, The Shard, Leadenhall Market and Spitalfields all within strolling distance. Enjoy restaurants, entertainment venues and leisure activities of all sorts all at your doorstep. If you want to see more of the city Liverpool Street, Bank and Moorgate stations are all within reach, connecting you across the city.

TPBN1_UKCT
Apply
Location:
London
Job Type:
FullTime

We found some similar jobs based on your search