Assistant General Manager

New Today

Senior Deputy Manager Old Queen Street Café In the heart of historic Westminster, Old Queen Street Café is a British brasserie offering refined food in a relaxed, elegant setting. Located moments from Parliament, we serve as a space to debate the news of the day within a beautifully restored townhouse, featuring a 50-cover restaurant, events space, and private members club. Lantana leads the creation and delivery of this unique hospitality experience on behalf of our client, political and cultural magazine UnHerd. We are now looking for an Assistant General Manager to join the leadership team. This is a senior role for someone commercially aware, operationally sharp, and confident in taking ownership of a high-performing site. What Youll Be Doing Acting as the right hand to the General Manager, taking full ownership of the business in their absence
Driving exceptional customer experiences through active engagement and elevated hospitality
Inspiring and developing your team through coaching, structured feedback, and clear expectations
Maintaining high operational standards across cleanliness, safety, and compliance
Ensuring all food and drinks are delivered to spec and with consistency
Building and maintaining a strong day-to-day relationship with our client, ensuring clear communication and seamless delivery of expectations
Owning the operational delivery of events and private dining, from planning through to execution, ensuring smooth service and maximising revenue opportunities
Leading the team to confidently deliver high-quality events, setting clear briefs, managing timings, and maintaining standards throughout
Supporting recruitment, onboarding, and ongoing training to build a confident, capable team
Preparing and leading for high-demand services, events, and large bookings
Driving sales through strong shift leadership, upselling, and team focus on items per cover
Supporting stock control and cost management to deliver strong gross profit, minimising waste and shrinkage
Monitoring labour and flexing the rota to maintain productivity targets
Ensuring accurate reporting and adherence to all financial procedures
What Were Looking For Proven experience in a management role within a quality, event driven, high-volume hospitality environment
Strong leadership presence with the ability to motivate and develop a team
Commercial awareness and confidence in managing costs, labour, and sales performance
High attention to detail and commitment to operational excellence
A genuine passion for food, drink, and hospitality
Someone who takes ownership, solves problems proactively, and raises standards
What Well Be Doing In Return Supporting your development into a senior leadership role within the business
Providing structured training and progression opportunities
Serving team meals from our menu
Offering 50% discount across our restaurants
Giving an additional day off for your birthday
Providing an annual CODE app subscription
Enrolling you into the Hospitality Action support programme
Celebrating success through team events and socials
You must have the right to work in the UK to apply. Lantana is proud to be a London business and is committed to building a diverse and inclusive team. We welcome applicants from all backgrounds and are happy to provide support throughout the application process where needed.
TPBN1_UKCT
Location:
South West London
Job Type:
FullTime

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