Assistant General Manager

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Were looking for an Assistant General Manager to join our vibrant Spitalfields team. At Ottolenghi, hospitality is at the heart of everything we do, we want every guest to leave with a smile and every team member to feel valued. As the Assistant General Manager, youll work closely with the General Manager to ensure the smooth running of the restaurant and shop, leading with warmth, generosity, and attention to detail. From guiding service on the floor to supporting the team behind the scenes, youll combine operational expertise with genuine hospitality to deliver the joyful Ottolenghi experience. What youll do: Lead by example, creating a welcoming and professional atmosphere for guests and colleagues Oversee daily service, from planning to execution, ensuring consistency, efficiency, and warmth Support the General Manager in driving financial performance, including service standards, cost control, and sales Collaborate closely with chefs, managers, and FOH colleagues to maintain the highest quality of food, service, and atmosphere Take ownership of training and development, helping your team grow and thrive Handle guest feedback with kindness and professionalism, turning challenges into positive outcomes Contribute to the long-term success of Ottolenghi Spitalfields by identifying opportunities for improvement and growth What were looking for: Previous management experience in a high-quality restaurant or hospitality setting, min 2 years A natural leader who thrives in a fast-paced environment while keeping a calm, approachable presence A genuine passion for hospitality and people, with a hands-on and collaborative attitude Confidence in managing both the operational and financial aspects of a venue Knowledgeable about food and beverage operations, including menu planning, ordering, and stock control Enthusiastic about fostering a positive, inclusive, and collaborative team culture Well-organised, with an excellent attention to detail, ensuring that all operational standards, including health, safety, and hygiene regulations are met
What we offer: Delicious Ottolenghi meals on shift and generous staff discount (50% off dining for you and three guests, 50% off takeaway food, and discounts on wine, hampers and shop products) Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts Refer a Friend Bonus: £500 for each successful referral Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chefs Academy workshops, and access to external courses A warm, inclusive working culture where individuality, growth, and creativity are celebrated If youre ready to take the next step in your career and help us deliver the unique Ottolenghi experience, wed love to hear from you.
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Location:
East London
Job Type:
FullTime

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