About the Company:

PADELHUB is the home of premium indoor padel — combining world-class courts, welcoming club facilities, and a buzzing social atmosphere. We’re on a mission to make padel the most popular sport in the UK, building vibrant communities around the fastest‑growing sport in Europe.

About the Role:

We’re looking for an Assistant Hub Manager to support the Hub Manager in the day-to-day running of our North London facility. This is a hands-on, people‑focused role at the heart of the hub — ensuring smooth operations, supporting and managing staff, looking after members, and helping drive participation and revenue.

This role is ideal for someone with a background in business development, sales, or customer‑focused management who thrives in a fast‑paced environment and is passionate about sport and people.

Key Responsibilities:

Supporting the Hub Manager with the overall management and smooth running of the facility, including:

• Assisting with day-to-day operations to ensure the hub runs efficiently and to a high standard
• Managing and supporting staff, including creating rotas, supervising shifts, and motivating the front‑of‑house team
• Handling member enquiries, feedback, and issues, ensuring every member feels valued and looked after
• Supporting membership growth, sales activity, and business development initiatives
• Assisting with events and activations, including tournaments, socials, leagues, and open days
• Overseeing bookings and front‑of‑house operations to ensure a seamless customer journey
• Promoting the hub in the local area to grow participation and build a strong padel community
• Ensuring excellent customer service standards are consistently delivered across the venue

Experience & Background:

• Previous experience in an assistant manager, supervisor, or similar role
• Background in hospitality, leisure, sport, or customer‑focused environments preferred
• Experience or strong interest in business development, sales, or membership growth is highly desirable

Skills & Attributes:

• A genuine passion for customer service and people
• A proactive, hands‑on attitude — happy to be on the floor supporting staff and members
• Strong organisational and planning skills
• Confident communicator who can lead by example and inspire a team
• Commercial mindset with an interest in driving participation and revenue
• Flexible to work evenings, weekends, and events
• Interest in sport is essential — padel knowledge is a bonus but not required

Equal Opportunity Statement:

PADELHUB is an equal opportunity employer. We welcome applications from all backgrounds.

If you’re excited by the opportunity to help grow a premium sports facility, support a team, and deliver outstanding experiences every day, apply now and help us build a thriving padel community in North London.