Assistant Resident Services Manager

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Assistant Resident Services Manager
The organisation We are partnering with a leading residential property owner and operator within the build-to-rent sector. This organisation has a strong reputation for delivering high-quality homes and customer experiences across its portfolio. They place a clear focus on service standards, resident satisfaction and team collaboration, creating an environment where employees are supported to deliver consistently high performance. The business also promotes internal progression and encourages teams to work collectively to achieve shared goals. The role / responsibilities As an Assistant Resident Services Manager, you will support the Resident Services Manager in the day-to-day running of a build-to-rent site. The Assistant Resident Services Manager will play a key role in leading a team of Resident Services Associates and ensuring a high standard of service delivery across the asset. Responsibilities will include: * Supporting the delivery of the customer service strategy in line with agreed standards. * Managing and developing a team of Resident Services Associates. * Leading the team to improve resid...
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Location:
Birmingham
Salary:
£30,000
Job Type:
FullTime
Category:
Management & Consultancy

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