We are looking for an experienced Assistant Manager who is passionate about what we do! Read on and apply to: jobs@universalworks.co.uk sending a cover letter and CV.

About us

Universal Works are happy and proud to be an independent, small company, always approaching our work with passion and a sense of humour.

We champion skilled, small-scale production. We produce garments in the right place, both in the UK and overseas, working only with factories we trust, admire and are proud to be associated with. The company also gives us an opportunity to collaborate with amazing people from artists to writers and anyone in between, a process that inspires continual growth and education.

At Universal Works. we encourage our teams to work in the way that we do, by putting our ‘soul’ into our work, making it mean something. If you share these same values, then do read on…

About the role

Our Assistant Store Manager role is a full-time, on-site position based in our beautiful Berwick Street store in London’s vibrant and historic shopping area, Soho.

The role involves supporting the Store Manager in overseeing daily operations, managing the sales team, maintaining excellent customer service standards, and driving sales performance to meet targets. Additional responsibilities include supervising stock management, ensuring store visual merchandising aligns with brand standards, and fostering a positive and productive workplace culture.

The successful candidate will act as a key point of contact for both the team and customers, ensuring a seamless shopping experience and operational efficiency.

What you need

• Excellent knowledge of fashion retail and experienced in team management and leadership, with the ability to mentor and motivate teams
• Strong communication and interpersonal skills to engage effectively with customers and team members
• Proven customer service skills able to deliver and inspire a welcoming and memorable shopping experience
• Commercial skills, including achieving targets and driving KPI’s and revenue growth
• Ability to adapt to the changing pace of a retail environment and ensure operational efficiency
• A passion for contemporary fashion and commitment to representing the Universal Works brand with authenticity
• A passionate brand ambassador, always keeping brand strategy and values front of mind.

About the package:

·      Competitive Salary

·      28 Days Annual Leave

·      Clothing Discount

·      Clothing Allowance

Please apply to: jobs@universalworks.co.uk sending a cover letter and CV.

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