Assistant Manager – Store ManagerRadley, a proud architect of luxurious British handbags and accessories for over 25 years, is looking for an Assistant Manager who will motivate, inspire, train and develop their team to deliver excellence in everything they do. You will lead your team to deliver exceptional customer experience and create a selling culture that keeps the Radley customer returning time and time again. You will be an entrepreneurial, commercially astute partner to the Store Manager, supporting the store to function smoothly and successfully.Key ResponsibilitiesDeliver an exceptional customer experience and serve as an ambassador to your team and the brandFocus on sales, KPIs and growthExhibit commercial acumen through effective best‑seller management, floor walks and money mappingMeet EBITDA target and be accountable for store profitability by managing costsIncrease store traffic through local marketing and store eventsPeople management – recruitment, training, development, coaching, and supporting the Store ManagerBuild relationships with key contacts across the businessSupport Stock allocation and control, preventing stock lossSkills & ExperienceStrong coaching and leadership skillsRemain calm under pressureHandle people issues adeptlyInfluence business decisions effectivelyExperience with Power BI to analyse performanceExcellent communication – convey information clearly to internal and external stakeholdersMicrosoft 365 proficiency (Word, PowerPoint, Excel, Outlook, Teams, SharePoint)BenefitsPerformance‑based incentivesGenerous staff discount on Radley productsOpportunities for professional development & trainingEnhanced annual leave (incl. holiday buy)Sickness PayLife Assurance CoverVirtual GPHealthcare Cash Plan (up to £900 per year)Employee Assistant ProgrammeCompany BonusTime in Service RewardsSpecial Occasion GiftsCycle to Work SchemeElectric Vehicle SchemeSeason Ticket LoanInclusive Culture & CommitmentAt Radley, we strive to create, promote and live an inclusive culture. We’re committed to social equity and actively work to make impactful changes across our business to become diverse and celebrate one another’s differences. We encourage a supportive and open environment for anyone that steps through our doors at our Service Centres, Distribution Centre and Stores.We know that diversity in a business only makes it stronger, so our People team are clear on how to conduct an inclusive recruitment campaign. Our job posts always go through a gender‑bias decoder before going live; we will always consider alternative inclusive job boards, and we will remain open to flexible working options. We won’t ask for specific qualifications unless it’s absolutely critical to the success of the role, and we already actively participate in external schemes to bring in future talent from diverse backgrounds.Seniority LevelNot ApplicableEmployment TypeFull‑timeJob FunctionRetail Luxury Goods and Jewelry #J-18808-Ljbffr