Assistant Technical Manager

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Company description:
Refresco BV
Job description:
We are looking for an experienced and confident Assistant Technical Manager to play a pivotal role in leading the Quality and Food Safety agenda at our Bridgwater site. This is a highly influential, day-based role where you will support and deputise for the Site Technical Manager, ensuring that quality, compliance and audit readiness are embedded into everything we do.
You will act as a key link between factory teams, central functions, customers and external bodies, driving quality excellence and ensuring our systems, standards and culture consistently meet business, customer and regulatory expectations.
Technical Manager Refresco, Bridgwater
Days, Monday Friday
Whats in it for you?
Competitive pay
12.5% Annual bonus
7% Employer pension contribution
Personal healthcare cover with Bupa
Life assurance
28 days holiday plus bank holidays
Purchase extra holiday scheme
Access to employee benefits platform Cheers which includes flexible benefits such as; additional healthcare cover, healthcare cash plan, dental insurance, car scheme, activities pass, financial services, will writing services etc.
About the role:
As Assistant Technical Manager, you will have day-to-day responsibility for the effective operation of the site Quality Management System (QMS). You will lead internal audit activity, support external and customer audits, and ensure strong governance of HACCP, TACCP and GMP across the site.
You will work closely with the Compliance Manager and Factory Quality Managers to drive continuous improvement, reduce quality losses and maintain a strong audit-ready culture.
Key Responsibilities:
Internal Audits & CAPA
Assign and manage internal audits in line with the site audit schedule
Act as a trained internal auditor, conducting audits as required
Manage audit actions within the CAPA database, ensuring timely and accurate closure
Escalate overdue actions through Tier 1 and Tier 2 daily meetings
Support and train auditors in effective CAPA management
Conduct and report on weekly task audits, including CCP verification
Lead site traceability and product recall exercises
Complaints & Non-Conforming Product
Drive quality loss reduction plans in collaboration with Factory Quality Managers
Reduce complaints and non-conforming product through structured analysis and action planning
3rd Party & Customer Audits
Act as the site lead and primary contact for all customer and 3rd party audits
Partner with the Compliance Manager to deliver GMP and QMS audit elements
Lead post-audit reviews, assign actions, manage submissions and timelines
Escalate non-completion of actions where required
Maintain strong customer-facing relationships and audit readiness
Good Manufacturing Practices (GMP)
Conduct GMP audits, trend findings and drive reduction of non-conformances
Work with Factory Quality Managers to embed GMP improvements
Pest Control
Act as site lead for pest control activities
Schedule visits, manage databases, trend data and raise POs
Report pest control performance into management reviews
HACCP & TACCP
Lead the site HACCP & TACCP teams, ensuring reviews are completed to schedule
Maintain compliant documentation and ensure cross-functional team capability
Support CCP training delivery across factory teams
Customer Gap Analysis
Support customer gap analysis activities and drive closure of identified gaps
Ensure cross-functional ownership and awareness
Management Review & Documentation
Prepare and lead site Management Review meetings
Ensure minutes, actions and follow-up are robust and visible
Support document control and maintenance of quality documentation
Maintain effective site Quality Plans in partnership with Factory Quality Managers
Incident Management
Escalate significant quality incidents to the Site Technical Manager
Provide QMS and food safety support during investigations and RCA
About you:
Good manufacturing understanding
Strong analytical, organisational and planning skills
Confidence to lead planning meetings and influence others at all levels
Strong IT capability, with experience using SAP
Excellent communication, problem-solving and coaching skills
About Refresco:
Refresco is the global independent beverage solutions provider for Global, National and Emerging brands, and retailers with production in Europe, North America, and Australia. Refresco offers an extensive range of product and packaging combinations from juices to carbonated soft drinks and mineral waters in carton, PET, Aseptic PET, cans, and glass. Refresco continuously searches for new and alternative ways to improve the quality of its products and packaging combinations in line with consumer and customer demand, environmental responsibilities, and market demand.
Our drinks on every table. That's the Refresco vision. Were a global business and currently produce 12 billion litres of soft drinks from 64 manufacturing plants in 12 countries and were only just getting started.
Were the proud owners of six drinks manufacturing sites within the UK. Our UK business provides a great place to work for over 1,800 employees, who produce private label soft drinks and fruit juices for all the leading retailers.
Whether its packed in cartons, bottles or cans, we ensure that our products are made to the highest quality standards. Our products get where they need to be when they need to get there to meet the needs of our high-profile customers.
Refresco believes that equal opportunity for all is fundamental to our company's values and all our applicants can expect fairness and transparency in our recruitment process
#LI-GK1 Technical manager Quality Manager

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Location:
Bridgwater
Salary:
not provided
Job Type:
FullTime
Category:
Management

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