Associate Account Manager

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Job description:

Associate Account Manager – Software & SaaS Clients

Location: United Kingdom (Hybrid Working Available)
Salary: Competitive + Bonus + Benefits
Role Type: Full-Time, Permanent

Launch Your Career in SaaS Account Management

Are you early in your career and eager to gain hands-on experience in the fast-paced software and SaaS industry? Do you thrive on building relationships and learning how great customer experiences drive business success?

We’re looking for an Associate Account Manager (Junior Account Executive) to support our account management team at ClearCourse. This is a fantastic opportunity to learn the ropes of customer success, client engagement, and commercial growth—with training, mentorship, and real-world exposure to software products and clients.

What You’ll Be Doing:

Support senior team members in managing a portfolio of software clients
Help prepare client communications, meeting summaries, and follow-up actions
Coordinate product demos, training sessions, and webinars
Learn how to identify customer needs and gather product feedback
Work closely with sales, support, and product teams to deliver a seamless client experience
Maintain accurate CRM records and track client touchpoints
Monitor basic account health metrics and flag issues to the team
Contribute to renewal documents and commercial proposals
Stay informed about industry trends and competitors to support client conversations
Assist in distributing marketing content that enhances the customer journey

What We’re Looking For:

Strong communication and interpersonal skills
A keen interest in technology and SaaS
Organised, detail-oriented, and eager to learn
Familiarity with Microsoft Office or Teams (or similar tools)
Experience with CRM platforms is a plus, but not essential
A team player with a can-do attitude and customer-first mindset

Why Join ClearCourse?

ClearCourse is a group of over 45 software and payments businesses built around innovation, collaboration, and a shared focus on customer success. As an Associate Account Manager, you’ll be part of a supportive team where your learning and growth are prioritised.

Our Benefits Include:

Competitive salary + bonus opportunities
25 days holiday + your birthday off
Private Medical Insurance (Bupa)
Health cash plan – claim back on everyday healthcare costs
Life Assurance – 4x your salary
Group Income Protection – 75% salary during long-term illness
Enhanced parental leave
Access to Perkbox – 4,000+ perks and discounts
Cycle to Work scheme
Generous pension contributions
Training budgets and reimbursement for professional development
Flexible working model and a collaborative team culture

Apply Now!

If you’re excited about building a career in software account management and want to learn from the best, this is your chance. Send your CV and let’s get started—no need to have it all figured out yet.

At ClearCourse, we value curiosity, diversity, and collaboration, and we’re committed to building a workplace where you can learn, grow, and thrive.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Industries
IT Services and IT Consulting

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