Join to apply for the Associate Director, Business Operations role at Kyndryl. Who We Are At Kyndryl, we design, build, manage, and modernize the mission‑critical technology systems that the world depends on every day. We are constantly moving forward, pushing ourselves to build a more equitable, inclusive world for employees, customers, and communities. The Role Overview Reporting to the Real Estate & Data Center Regional Leader for Northern Europe & MEA, the Regional Operations Lead oversees all operational and financial aspects for the RDC organization across the region, leading a team of five business analysts. Key Responsibilities Operations

Ownership and management of the regional management system; pro‑actively identify and drive areas for operational improvement. Drive and lead implementation of global and regional methods, processes, and strategies to enhance performance and efficiency across the region. Act as a strategic business partner and point of contact for operations‑related areas. Ensure robust data management and governance; identify and resolve issues impacting data availability, integrity or completeness. Support the wider regional team in monitoring project progress, including business case reviews and OPEX & CAPEX approval processes. Recommend, implement, and monitor metrics and reporting methodologies for all facets of RDC operations. Work closely with RDC Territory Leads and Portfolio Manager to develop and present strategic portfolio plans and business cases to Regional Leader and Executive leadership. Act as delegate to RDC Regional Leader.

Financials

Oversee monthly financial forecasting across the region; monitor progress against budget and identify opportunities for optimization. Manage annual regional RDC budget planning process, covering OPEX and CAPEX. Coordinate with teams responsible for generating financial reports and analysis, ensuring accuracy and clarity. Collaborate with Global RDC, Enterprise Services Finance and local Finance teams to align RDC budget and forecast throughout the organization.

Team Leadership & Engagement

Lead, manage, and develop the business analyst team, contributing to wider RDC regional team member development. Oversee change initiatives within the region, ensuring successful adoption of new processes, tools or organizational shifts through proactive communication and training. Work closely with RDC Regional Leadership team to drive organizational culture and engagement; identify areas for improvement and action planning.

Who You Are

Bachelor’s degree in real estate, finance, business administration or equivalent. Minimum 10 years of experience in a real estate, finance or operations‑related role. Excellent communication, leadership and change‑management skills. Proven ability to manage high‑performance teams and large‑scale global/regional initiatives. Strong understanding of corporate finance and accounting principles.

Being You Diversity is more than appearances; it’s about how we think and who we are. Kyndryl welcomes people of all cultures, backgrounds, and experiences. Our inclusion networks and initiatives ensure a workplace where everyone can bring their whole self to work and support one another. What You Can Expect With state‑of‑the‑art resources and Fortune 100 clients, each day offers the chance to innovate, build new capabilities, and create value. Kyndryl offers benefits that give you choice, reflect diversity, and support you and your family through important moments. You’ll have access to industry‑leading learning programs, certifications, volunteering and philanthropy opportunities, and deep investment in your success. Get Referenced If you know someone at Kyndryl, provide their contact’s Kyndryl email address and select ‘Employee Referral’ during the application process. #J-18808-Ljbffr