We are looking for colleagues for the Associate Director role with Apleona Ireland Main duties and responsibilities

Manage a portfolio of client accounts, ensuring all service level agreements (SLAs) are met and exceeded. Develop and implement client retention strategies. Foster strong senior client relationships and identify new business opportunities. Lead, motivate, and develop internal teams to create a collaborative and high-performance work environment. Support and coach site leads and directors within the team. Participate in the recruitment and selection process. Manage and control contract budgets to ensure financial objectives are met. Provide performance metrics and reporting to director-level management. Drive efficiency across the portfolio by streamlining services and adopting innovative practices. Ensure full compliance with all Health & Safety regulations and company policies Maintain ISO and other quality standards across the managed portfolio. Understand each client's critical needs and develop strategies to address challenges. Drive continuous improvements through safe, sustainable, and innovative initiatives. Contribute to the expansion of services within existing client bases

Qualifications and experience

A minimum of five years’ experience working in Facilities Management environment 2 of which must be in management. Member of a relevant professional organisation Financial and budgetary experience above a value of €1 million Man management experience A Knowledge of Sales & Margins processes Excellent communication, organisation and time management skills Financial acumen with demonstrated competence in managing budgets. A strong leader with a skill for engaging others. Excellent PC literacy skills required.

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