Associate, Property & Asset Management

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This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the + business community. Please do not contact the recruiter directly.
We are recruiting for an Associate Property Management Surveyor to work across a mixed portfolio for a prestigious client.
The Property and Asset Management (PAM) team are responsible for managing the property estate for their clients, with a focus on delivering industry leading management of their client's properties, contributing to the Centre of Excellence and maintaining strong relationships with each client.
Key Responsibilities
Client Relationship Management
Act as the main point of contact for Asset Managers, leading relationships professionally
Interpret client needs and requirements, discussing service improvements with Client Directors
Support surveying colleagues in resolving client relationship challenges
Provide strategic advice on property management matters
Lease and Legal Management
Liaise with Data Management team on complex lease queries
Handle sophisticated occupier applications including alienation and alterations
Ensure occupier compliance with lease covenants, addressing breaches appropriately
Cognisant of all relevant Landlord & Tenant related legislative frameworks in liaison with client solicitors
Financial Management
Work with JLL Accounts teams on financial accountability and cashflow management
Provide expert advice to asset managers on occupier debt recovery strategies
Take ownership of resolving historic accounting matters
Liaise with Facilities Management on service charge cashflow management
Support in resolving supplier payment issues.
Service Charge Administration
Prepare and manage service charge budgets and reconciliations according to RICS Professional Standards
Address complex occupier queries and challenges with authoritative responses
Review and advise on service charge apportionment methodologies
Manage occupier caps and landlord shortfalls/liabilities with precision
Work strategically with asset managers to reduce void costs
Property Operations
Conduct thorough property inspections with comprehensive reporting
Lead property transitions and due diligence processes
Ensuring Readiness for Sale at all times
Collaborate with specialists on major works and site-based projects
Oversee and support implementation of health and safety compliance measures
Oversee insurance matters and annual renewal processes
ESG Leadership
Work with ESG and FM teams on sustainability initiatives
Align client ESG strategy with JLL's responsibilities
Maintain awareness of industry and legal obligations related to ESG
Work within client team to ensure valid EPCs exist across the portfolio
Team Leadership & Development
Mentor junior colleagues in their transition to greater management responsibilities
Create career progression pathways aligned with business growth objectives
May hold direct line management responsibility for defined team members
Conduct formal performance reviews and set SMART objectives
Make recommendations on promotions within the JLL Career Framework
Address performance issues decisively with appropriate corrective actions
Coach team members with tailored approaches based on individual needs
Strategic Initiatives & Project Coordination
Bridge communication between strategic leadership and operational teams
Participate in cross-functional working groups addressing business challenges
Actively involved in complex client transition projects and major portfolio initiatives
Serve as subject matter expert on internal change projects
Maintain comprehensive digital property files supporting effective lifecycle management
Skills & Qualifications
Technical Knowledge
Expert knowledge of commercial property management across diverse asset types
Financial modelling and analysis capabilities
Comprehensive understanding of risk management in property contexts
Deep market knowledge and competitor intelligence
Expert-level knowledge of RICS standards with application to complex situations
Advanced knowledge of sustainability standards and ESG strategy implementation
Personal Attributes
Strategic vision aligning team activities with business objectives
Decisive leadership when making complex or time-sensitive decisions
Entrepreneurial mindset identifying growth opportunities
Client intimacy building trusted advisor relationships
Inspirational leadership motivating high performance
Commercial acumen balancing service quality with profitability
Ethical leadership modelling organisational values
#LI-DNI
Location:
Bristol
Job Type:
FullTime
Category:
Asset Management, Management

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