Audio Visual Service Engineer

Salary: £40,000 - £45,000 + Company Van Sector: Corporate / Commercial Employment Type: Full-Time, Permanent

About the Role

We are seeking an experienced Audio Visual Service Engineer to join a growing London-based team, supporting a range of high-profile corporate clients. This is a fantastic opportunity for a skilled AV professional who thrives in customer-facing environments and enjoys problem-solving, delivering high-quality support, and working with cutting-edge AV technologies.

In this role, you will be responsible for servicing, maintaining, fault-finding, and repairing a variety of AV and conferencing systems onsite across client offices. You'll be a key ambassador for our brand, ensuring smooth AV operations and exceptional service delivery.

Key Responsibilities

Provide onsite and remote servicing, diagnostics, and repair of AV and VC systems. Perform routine maintenance checks and preventative servicing across client sites. Support meeting room technologies including video conferencing, control systems, switching, and audio DSP. Troubleshoot technical issues quickly and professionally to minimise downtime. Work closely with service coordinators and project teams to schedule visits and report on completed tasks. Deliver outstanding customer service while maintaining professional communication with corporate stakeholders. Keep detailed service logs and ensure equipment documentation is up to date.

Skills & Experience Required

Proven experience as an AV Service Engineer within the corporate sector. Strong knowledge of systems such as: Crestron, AMX, Extron, Cisco/Webex, MS Teams Rooms, Biamp, QSC, Shure, and similar. Confident in fault-finding, system diagnostics, and hardware replacement. Ability to read and understand technical drawings and schematics. Excellent customer service and communication skills. Full UK driving licence.

What We Offer

£40,000 - £45,000 salary, depending on experience Company van provided for travel Opportunities for ongoing training and certifications Supportive team environment with exposure to innovative AV technologies Career progression within a growing organisation