Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news.Your New Job Title: Mandarin Speaking Senior Associate MortgageThe Skills You'll Need: Mandarin to native level, Mortgage related experience, CeMAP qualified is preferred.Your New Salary: Depending on experience.Location: GlasgowOffice BasedPermStart: ASAPWorking hours: 35 hoursTo be successful in this role our client has said it is essential that candidates:have Mandarin to native levelhave Mortgage related experienceare happy to work in GlasgowWhat You'll be Doing:Be responsible for customer inquiriesImplement customer contact strategyIdentify potential opportunities of sales and implement marketing strategiesDevelop long term relationships with customersAssist in on-going CDD reviewConduct and maintain KYC compliance requirementsUpdate and maintain accurate client/credit filesAssist and conduct overall structured sales interviews, identify customer needs and ensure customers are offered products and services to suit their requirementsProvide excellent customer serviceProcess new accounts and mortgage applications, closure of accounts, change of customers’ informationMaintain customer relationship and cross-selling relevant products and servicesPromote the Bank’s products in the target local business and commercial marketsSupport with MI reporting and KPI tracking related workEnsure all activities meet the Bank’s internal policies, procedures, and other regulatory and mandatory requirements at all timesSupport with system testing and maintenanceAct as coordinator for projects with the second line of defence (2LoD) and third line of defence (3LoD)The Skills You'll Need to Succeed:Degree educated in Finance, Economics or AccountingCeMAP Qualification is requiredExperience in Marketing or Banking is preferredKnowledge of Retail Banking Products and processes is preferredCommercial awarenessGood problem solving skillsGood analytical skillsAttention to detailsHighly organisedProficient in MS Office (Word, Excel and PowerPoint)Team playerExcellent English and Mandarin communication skillsWe would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. #J-18808-Ljbffr