Block Manager
New Today
Job Description
£45,000 - £55,000 | 1 day WFH after settling-in period
An established residential developer is seeking an experienced Block Manager to join its team in Central London and also one vacancy in East London. This is a key role overseeing a mixed-use leasehold portfolio, working closely with colleagues across operations, service charge accounts, and support teams to ensure high-quality, compliant estate management.
You will act as the primary point of contact for residents, contractors, and stakeholders, taking ownership of day-to-day management while contributing to longer-term planning and mobilisation activity. This is a full-time, predominantly office-based position with 1 day WFH after settling in period.
Key Responsibilities
- Manage the daily operations and maintenance of a mixed-use leasehold portfolio
- Conduct regular site inspections and produce detailed reports
- Lead monthly resident surgeries and manage stakeholder relationships
- Oversee Section 20 consultations and major works projects
- Manage contractors, repairs, cleaning, emergency works, and performance reviews
- Prepare and review resident communications and updates
- Collaborate on service charge budgets, cashflow monitoring, and reconciliations
- Review and approve invoices in line with procurement processes
- Resolve leaseholder enquiries and complaints efficiently
- Review LPE1s and solicitor enquiries
- Attend procurement meetings and monitor compliance and KPIs
- Maintain internal systems, trackers, and reporting tools
- Support capital expenditure projects and provide wider team support when required
- Strong background in residential/mixed-use leasehold property management
- In-depth knowledge of new-build developments
- Solid understanding of service charge budgeting and legislation
- Financially astute with experience in budgets, utility billing, and apportionment
- Excellent communication skills and a proactive approach
- TPI Level 3 (or working toward)
- Full driving licence and access to a vehicle
- Desirable: TPI Level 4, experience managing direct reports, or exposure to RTM activity
- Competitive salary package
- 24 days annual leave plus bank holidays
- Life assurance
- Private healthcare
- Critical illness cover
Send CV to rose@gkrinternational.com
- Location:
- London
- Job Type:
- FullTime
- Category:
- Education
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