Borough Green - Sales Support Administrator

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Overview/ Job Description:
Working within the IT sector, in a dynamic well-established business in Borough Green, in customer service and sales support. Unicomp pride itself on excellent customer service, fast response times and flexibility in customer offering. We are a sales company selling spare parts for IT equipment and have an extensive service business in Retail and Hospitality. A truly international business, working with Global brands such as Epson, Citizen and PAX, you will join a friendly, but hardworking office with customer and business focus at its core.
We are looking for reliable and friendly member of the office who is willing to join a high performing and structured team. Full training will be provided.
Customer services responsibilities
· Answering telephones enquiries - UK and Export
· Responding to Customer Emails - UK and Export
· Daily/Weekly/Monthly reporting to Customers
· Creating new customer accounts - UK and Export
· Processing quotes and orders on IT System
· Part identification using external websites/spreadsheets
· Check part number supersessions on external websites
· Identify part lead times and confirm to the customer
· Releasing pick tickets and check back orders
· Raising commercial invoices for despatch
· Part ship and contact customers when stock is booked in
· Downloading...
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Location:
Borough Green
Salary:
£29,000 /annum bonuses available
Job Type:
FullTime
Category:
Customer Service & Support

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