OverviewBe among the first 25 applicants. Glassworks is a London fashion brand focused on scalable channels, sustainable fabrics, and a strong customer focus. The role is for a Retail Store Manager to oversee one Glassworks retail location, lead a store team, and report into the Retail Area Manager.UK Visa Programme: This position offers UK visa sponsorship for eligible international candidates who have completed a Masters degree in any discipline at any UK university. Applicants who want access to a UK visa and path to citizenship, now or in the future, are welcome to apply.ResponsibilitiesManaging the people, brand/store environment standards and store operations to achieve daily/weekly/monthly targets and ensuring best-in-class customer service and satisfaction scores;Managing the retail team including regular meetings, personal development plans/appraisals, and commission/contest rewards;Recruiting and delivering new staff training/onboarding process and continued staff training for new information/procedures;Monitoring the store sales targets/KPIs and managing the team and operations to achieve excellent store performance marks in monthly management reviews;Planning and distributing the staffing schedule keeping labour costs within budget;Overseeing the stock delivery, stock transfer and stock room maintenance processes;Developing creative strategies (e.g., new product, VM ideas) to maximise the role of the store within the territory;Effectively managing performance and corrective action processes in conjunction with Human Resources.Qualifications2+ years of retail management experience is essential, preferably in women’s fashion. This position is perfect for a former small boutique manager who loves small teams and personal shopping experiences.You must be passionate about the Glassworks London brand/products, have clear styling ability, and love communicating with people – customers and team members alikeA natural ability to identify stand out sales talent, and the drive and maturity to train, develop and manage retail teamsA detailed understanding of retail KPIs (revenue, ATV, UPT, profit) and a clear track record of success in your previous work experienceA clear track record of taking ownership of the performance of your store and team including initiatives that you introduced that drove successIT skills – comfortable using and learning new technologies (Microsoft Excel, POS systems, barcoding software). Training will be provided, but you should be a quick learner and able to sort out basic technology issues independentlyEmployment perksPension schemeCommission schemeGenerous employee discountVibrant team culture #J-18808-Ljbffr