Broking Support x 2

Cheltenham

Salary c. £30k

Both roles are replacements for current team members who are progressing into Account Handler/Junior Broker roles.

Love detail? Thrive on process? Want a real route into broking? This is your role.

If you want more than “just a support role” — and you’re serious about building a career in commercial insurance — this is where it starts.

Our Brokers are the heartbeat of our business — and as Broking Support, you’ll be the engine that keeps everything moving. You’ll work side-by-side with expert Brokers, helping deliver standout service while building the skills you need to step into an Account Handler or Junior Broker role.

This is a fast-paced, process-driven role with just enough client exposure to keep things interesting — perfect for someone who loves getting things right and wants a clear career path in insurance.

What You’ll Be Doing

* Running quotes through open-market portals

* Capturing risk details and producing sharp quotation reports

* Chasing insurers for terms and renewals

* Using Acturis to create policies, raise invoices, and process acceptances

* Handling MTAs like a pro

* Preparing policy packs, cover notes and confirmations

* Creating key docs (No Claims, NDAs, “To Whom It May Concern” letters)

* Keeping data clean, accurate, and compliant

* Jumping into team projects when needed

Must-Haves

* Experience using Acturis

* Some insurance knowledge already under your belt

* Razor-sharp attention to detail

* Strong organisation and time-management skills

* Happy juggling tasks in a busy environment

* A collaborative, team-first mindset

Nice-to-Haves

* Exposure to commercial insurance or client support

* HubSpot experience

* Ambition to move into broking (we LOVE this !)

Why You’ll Love It Here

* 30+ days off, including your birthday

* Hybrid working

* Office closed over Christmas (no annual leave needed!)

* 5% employer pension contribution

* Laptop, iPhone & full tech setup

* Monthly allowance for wellness, travel, tech & food

* Private medical insurance (add family if you want)

* Paid volunteering days (up to 10 per year)

* Full insurance training + support to achieve Cert CII

* A genuine, mapped-out route into broking

Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.

We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion