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Leicester OR Northampton | Hybrid | Full-time

Are you ready to lead two high performing insurance teams and make a real impact?

We’re on the look out for a Broking Team Leader to guide and inspire two teams - SME Team & Affinities Team

You’ll be the number two in the Schemes Team, driving performance, ensuring compliance, and delivering exceptional client service.

This is more than just managing workloads; you’ll be the go to person for advice, compliance, and problem-solving, while helping your team reach their full potential.

Role Overview:

• Leading day to day operations for two specialist teams (SME & Affinities)
• Overseeing workflows, ensuring compliance, and maintaining top tier service standards
• Acting as the escalation point for complex client queries
• Coaching, mentoring, and developing brokers to perform at their best
• Collaborating with underwriting, compliance, claims, and finance teams
• Driving process improvements and boosting operational efficiency
• Occasionally travelling between Leicester & Northampton offices

About You:

• Background in insurance broking (personal or commercial lines)
• Previous leadership or supervisory experience
• Strong communicator with great problem solving skills
• Knowledge of FCA regulations
• Ability to manage multiple priorities in a high-volume environment

It’s a Bonus If You Have:

• Cert CII qualification (or working towards it)
• Experience with Applied Epic or similar broking systems
• A track record of leading teams through change

Why You’ll Love It Here:

• Work with a collaborative, supportive team
• A role where you can make a real impact on people, processes, and performance
• Opportunities for professional growth and career progression

Apply now and take your next career step.

#Broking #InsuranceJobs #TeamLeader #Recruitment #Leadership #LeicesterJobs #NorthamptonJobs #InsuranceCareers #HiringNow

For more information and to discuss your suitability please contact Sheena Raval, Principal Consultant sheena@pinkwormrecruitment.com

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Insurance Agencies and Brokerages and Insurance

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