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Job Description

Key Responsibilities (not limited to)\n\nIn conjunction with others, ensure all assets comply with the Building Safety Act, RRFSO, FSER and other relevant legislation.\nProduce regular performance reporting on compliance, building safety and other property services activities that are appropriate for senior management and Board level audiences.\nAdminister and maintain records of safety assessments, inspections and contractor remediation and upgrade works.\nSupport the Building Safety Manager with developing and maintaining safety cases for Higher-Risk Buildings.\nCo-ordinate engagement requirements at site level.\nWork alongside General and Property Managers to ensure the provision of clear and accessible information for relevant persons regarding building safety measures, reinforcing building user responsibilities.\nAssist with the collation of technical information required as part of response to enquiries and complaints.\nMonitor contractor and consultant performance with regards to their upload of technical reports and action plans to the company's risk & compliance system.\nProvide quality assurance that FRA, GRA, WRA, LOLER, EICR actions etc. have been suitably logged, tracked and evidenced via electronic record.\nAdminister the Company's permit to work system, escalating any instances of non-compliance to the Building Safety Manager and Senior Vice President - Property Services.\nMonitor the performance of site teams ensuring that Fire and Rescue Service Higher-Risk Reporting portals are updated in accordance with the requirements of the FSER.\nMaintain trackers for compliance and building safety related remedial and improvement actions.\nSupport the facilitation and delivery of training to relevant operational teams, maintaining competency and training records for the Operations directorate.\nWhen directed, collaborate with other Responsible Persons / Accountable Persons such as commercial tenants and superior landlords. When necessary, prompt duty holders to share documentation needed for the building safety case.\nSupport the Property Services team with contract management and administration ensuring auditable record keeping and taking accurate minutes of contractor meetings.\nSupport senior management with the management and record keeping of service improvement plans for external delivery partners and internal processes.\n\nKey Values\n\nValueBehaviours\nPassion for our customerYou constantly challenge yourself to invent new and different ways to create passionate, fanatical customers who advocate on our behalf.\nRespectYou treat people with respect independent of their status or disagreement with you.\nInnovationYou challenge prevailing assumptions when warranted and suggest better approaches.\nCollaborationYou unite to support each other's ideas - even if you see it slightly differently.\nCommunicationYou share information openly and proactively.\n\nQualifications, Experience and Role Requirements\n\nEssential\n\nTechnical awareness of building safety and compliance legislation and best practice\nKnowledge of SFG20 standards and how these are practically delivered to residential buildings\nExtensive experience of utilising the full Microsoft Office suite\nPrevious experience of using CAFM or safety / risk / compliance software in a facilities management / building safety role or setting\nPrevious experience of records management\nA sound understanding of current building safety / fire safety legislation concerning High-Rise Residential buildings\nExperience of supporting the delivery of engagement initiatives for a High-Rise Residential Building\nExcellent verbal and written communication skills\nStrong interpersonal skills to build effective relationships internally and externally\nStrong IT skills that have been applied in a previous building safety / facilities management role\nProficiency for absorbing new information and the ability to share that knowledge with others\nAbility to prioritise workload in a fast-paced working environment, ensuring that deadlines are met\nAbility to work independently and manage your own schedule\nStrong attention to detail\nProactive and helpful attitude\nAbility and willingness to visit properties across the UK as required\n\nDesirable\n\nNEBOSH Level 3 Certificate in Fire Safety or equivalent\nAssociate Membership (or higher) of IWFM, TPI, IOSH, IFSM, CIOB or other relevant professional body\nGood knowledge of compliance requirements for facilities management operations (hard and soft services)\nKnowledge of pass / fail criteria for passive fire protection systems\nA sound understanding of the workings of active fire safety systems\nExperience of undertaking building safety audits in high-rise multi occupied residential buildings\nAbility to logically interrogate asset / PPM records and flag any non-compliance against agreed standards\nAbility to manage contractors effectively ensuring required outputs and best value for the business\nStrong negotiation skills

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