Requirements Gathering & Analysis

Business Analysis & Stakeholder Management

• Engage with business stakeholders to elicit, analyse, and document business and technical requirements
• Facilitate stakeholder workshops, discussions, and requirements walkthroughs
• Translate business requirements into clear user stories, acceptance criteria, and functional specifications
• Proactively manage stakeholder expectations, clearly communicating progress, risks, and dependencies

Technical Analysis & Delivery

• Support API integrations, including defining, documenting, and validating API contracts
• Write, optimise, and review complex SQL queries for data extraction, validation, and analysis
• Assist with API testing and validation using tools such as Postman
• Produce high‑quality documentation including BRDs, FSDs, process flows, and use‑case definitions

Agile Delivery & Tools

• Own and manage requirements within Jira, ensuring full end‑to‑end traceability
• Participate in backlog refinement, sprint planning, and defect triage activities
• Collaborate closely with cross‑functional teams including Development, QA, and Product
• Maintain well‑structured documentation within Confluence

Required Skills & Experience

• Proven experience working as a Technical Business Analyst (3–8 years)
• Strong stakeholder management and communication skills across technical and non‑technical audiences
• Hands‑on experience with API integrations and API contract definition
• Advanced SQL skills with experience working on complex datasets
• Strong experience using Jira for user stories, backlog management, and requirement traceability
• Mandatory insurance domain experience, covering the full policy lifecycle including underwriting, claims, renewals, and policy administration