BUSINESS ANALYST - £50,000 - £55,000 - PORTSMOUTH (Gunwharf) HYBRID

This company operates within a transport and logistics environment where technology is central to service reliability, customer experience, and operational efficiency.

The Business Analyst will join the IT & Technology function and play a key role in improving how the organisation operates through better processes, systems, and data.

The role involves working closely with stakeholders across the business to understand current ways of working, identify inefficiencies, and design improved processes.

The Business Analyst will translate business needs into clear, structured requirements and functional specifications for development teams, while supporting delivery through to implementation and adoption.

Key responsibilities

Analyse and model business processes, data flows, and system interactions

Work with stakeholders to capture requirements and define future-state processes

Translate business needs into clear functional and system requirements

Facilitate stakeholder meetings and workshops across technical and non-technical teams

Support system change across ERP, CRM, reservations, and web platforms

Work closely with development teams throughout delivery and implementation

Support organisational change, user adoption, and new ways of working

What the company is looking for

Strong communication skills across technical and non-technical audiences

Experience delivering change and supporting user adoption

Good understanding of business systems and structured analysis techniques

Ability to engage stakeholders at all levels of the organisation

Degree educated or equivalent professional experience

Benefits

33 days pro-rata annual leave

Concessionary ferry travel for you and your family, discount on food and drink as well as exclusive discounts at a range of Island and Mainland businesses. Generous pension scheme