Why are we recruiting?PayPoint operates a retail network of over 30,000 local shops through which we deliver a wide range of services to local communities. We manage and settle over £10 billion of omnichannel payments every year. We are embarking on a modernisation of some of our settlement and billing systems thus ensuring that payments from our retailers to our clients and vice versa continue to be managed in an efficient and seamless manner.We are now looking for a Functional Lead to join the team that creates and deploys the technology which supports our Billing and Settlement service. This role will provide the IT to Finance link for Business Central change, owning functional alignment, business readiness and delivery coordination.What will you be doing?As the Functional Lead at PayPoint, you will sit under the Head of Settlement and Billing and work closely with the Product Owner, BC Engineers and finance business owners. You will lead the functional relationship between finance and IT, translate business priorities into clear scope and acceptance, and coordinate delivery to ensure successful business adoption.Responsibilities of the role Take a hands-on role in implementing Business Central customisations and configurations under guidance from the Senior BC DeveloperAct as the finance facing functional lead, owning relationships with finance owners and representing business needs to IT and delivery teamsLead and co facilitate requirements workshops with the Product Owner, capturing business processes, reporting needs and acceptance criteriaDraft and maintain the Business Requirements Document and feature briefs, ensuring clarity on business outcomes and constraintsTranslate BRD content into user stories and acceptance criteria for the Product Owner to prioritiseCoordinate delivery activities and maintain pragmatic delivery plans and schedules that reflect Product Owner priorities; track progress, dependencies and milestonesOwn UAT planning and execution, coordinate business testers, validate results and sign off acceptance with stakeholdersLead cutover readiness and hypercare coordination to ensure successful transition to business operationsMaintain issue, decision and risk logs and escalate materially to the Product Owner and Head of Dept as requiredProvide business transformation support including training, runbooks and process guides to embed new ways of workingAct as a trusted adviser to the Product Owner on business impact, prioritisation trade-offs and stakeholder engagementWhat would we like from you?This role requires very strong practical experience in finance systems, Business Central functional work or similar finance application domains. You will be expected to join in flight projects quickly, build up a detailed knowledge of PayPoints Business Central installation and act as the business facing functional lead. You should be comfortable working remotely, able to work in a matrix environment and confident engaging with stakeholders at all levels.What is essential for the role? Minimum 5 years practical experience in finance systems or Business Central functional workStrong facilitation skills and a track record of running workshops with senior finance stakeholdersExcellent requirements writing skills, comfortable producing BRDs, clear user stories and crisp acceptance criteriaProven experience coordinating delivery plans and tracking milestones in Azure DevOps or similar toolsExperience owning UAT planning and business readiness activities, including training and cutover supportClear communicator able to translate technical implications into business language and to push back where necessary on scope and riskComfortable working in a matrix environment and engaging with stakeholders at all levelsIt would be great if you already have Exposure to Business Central configuration and common integration patternsFamiliarity with Agile delivery and sprint cadence, and experience working alongside development teams to refine scope and estimate workPrior experience in payment, settlement or billing domains an advantage but not requiredBasic understanding of data migration considerationsWhat can we do for you?This is a Hybrid role with occasional visits to our Head office in Welwyn Garden CityAs a key member of the Settlement and Billing delivery stream, you will also benefit from a range of company benefits such as: Holiday purchase scheme, with 25 days holiday plus bank holidays.On-site gym (free) and nationwide corporate rate gym membership.Online benefits portal offering discounts on shopping and holidays.Love2Shop Everyday Benefits Card.Contributory company pension scheme.Progression and Development.Private medical insurance and life assurance (with option purchase additional coverAdditional benefits available at a discounted rate.Cycle2Work schemeElectric Car SchemeAt PayPoint, we're committed to creating an inclusive culture where everyone can thrive and feel a sense of belonging. PayPoint is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.Contract type: PermanentHours: Monday - Friday - 36.25 Hours Per WeekSalary: CompetitiveClosing date for applications: 30th April, 2026REF-227 388JBRP1_UKTJ