Join Our Team as a Business Development/Customer Service Manager! Location: Sudbury Contract Type: Permanent

Are you ready to embark on an exciting journey with us? We're a leading name in the manufacturing & production industry, and we're on the lookout for a dynamic business development/customer service manager to join our vibrant team in Acton, Babergh! If you have a passion for building relationships and driving growth, this is the role for you!

What You'll Do: As our Business Development / Customer Service Manager, you will be the heart of our customer interactions, ensuring that every experience is top-notch. Your role will be a perfect blend of strategic thinking and hands-on service, where you'll get to:

Build Strong Relationships: Engage with customers to understand their needs and foster long-lasting partnerships. Drive Growth: Identify new business opportunities and develop strategies to increase market share. Lead with Enthusiasm: Manage and mentor our customer service team to ensure excellence in service delivery. Collaborate Across Teams: Work closely with sales, production, and marketing to align efforts and achieve shared goals. Analyze and Report: Utilize data to measure success and identify areas for improvement in our service offerings.

Who You Are: We're looking for someone who is not just qualified but truly passionate about customer service and business growth. Here's what you bring ...