Business Development Executive
11 Days Old
The organisation operates with an entrepreneurial mindset and is customer-focused, competitive, and operationally strong, with clear long-term growth ambitions.
EMPLOYMENT BASIS:
Permanent
LOCATION:
Office-based
HOURS OF WORK:
42.5 hours per week
REPORTS TO:
Business Development Manager
PURPOSE OF THE ROLE:
The primary purpose of this role is to increase project success by tracking quotes and opportunities that have not yet been secured, using a CRM system. Day-to-day activities include outbound calling, relationship building, and updating project information within the CRM. The role also involves telesales activity to new and lapsed customers.
TEAM FUNCTION:
The team is responsible for maintaining regular contact with a wide customer network, proactively following up on projects and opportunities until they are successfully converted.
KEY RESPONSIBILITIES:
*
Follow up on quotes within the CRM system and ensure key data is accurately recorded
*
Make proactive outbound calls to existing and prospective customers
*
Identify and track opportunities by networking with various customer types and influencers
*
Provide technical guidance and assist customers with suitable product selections
*
Support customers post-order to ensure a high-quality experience
MEASURES OF SUCCESS:
*
Volume of completed outbound calls within a given period
*
Conversion of opportunities into secured projects
*
Growth of customer and contact network
*
Accuracy and consistency of CRM updates
*
Promotion of additional products to maximise opportunity value
KNOWLEDGE AND SKILLS:
*
Experience working with customers in a sales-focused environment
*
Strong verbal communication skills and confidence on the telephone
*
Competent IT skills, including CRM systems
*
High attention to detail
ATTRIBUTES:
*
Self-motivated, driven, and results-focused
*
Tenacious and inquisitive approach
*
Friendly and relationship-driven communication style
*
Positive, can-do attitude
*
Team-oriented with a willingness to learn and develop
- Location:
- Hardwicke
- Salary:
- £28,000 - £30,000 /annum
- Job Type:
- PartTime
- Category:
- Sales
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