About Park Hyatt London River Thames

Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.

Duties and responsibilities related to the Business Development Manager – Groups & Events role

As Business Development Manager – Groups & Events, you will drive the strategic commercial direction of Park Hyatt London River Thames, ensuring the smooth and efficient performance of the Rooms & Events department. You will be accountable for delivering an exceptional end-to-end group and event experience, while achieving departmental profitability and all relevant annual hotel KPI targets.

• Drive strategic business development across MICE and transient segments by proactively identifying, pursuing, and converting new revenue opportunities to achieve annual KPI and profitability targets.

• Build and maintain strong relationships with key clients, agencies, and partners to generate repeat, referral, and long-term business across Rooms and Food & Beverage.

• Execute structured sales activities including prospecting, client meetings, contracting, rate negotiations, site inspections, trade shows, and FAM trips to maximise conversion and market penetration.

• Monitor market trends, competitor performance, and pricing strategies to identify new revenue streams, strengthen account penetration (in collaboration with the UK Area team and Hyatt Sales Force), and enhance overall sales strategy.

• Ensure operational excellence through accurate system management in Envision, seamless internal communication, and regular reporting, forecasting, and pipeline analysis to support strategic decision-making.

About You 

You bring proven experience in a sales management role within the premium hospitality segment, ideally within a luxury hotel environment. You have a strong commercial mindset and a demonstrated ability to drive revenue across both MICE and transient segments.

With excellent communication, negotiation, and influencing skills, you confidently engage with senior stakeholders and decision-makers. Strategic yet hands-on, you proactively identify opportunities, analyse market trends, and implement initiatives that contribute to revenue growth and departmental profitability.

Professional, adaptable, and guest-focused, you excel at building long-term business relationships while aligning your actions with broader hotel objectives and the luxury standards of Park Hyatt London River Thames.

Benefits of the role include  

• 12 complimentary nights a year across Hyatt Hotels worldwide  

• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!  

• Free meals on duty in our colleague restaurant 

• Business attire laundered complimentary 

• Headspace membership and access to our Employee Assistance Programme  

• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels  

• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide  

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!   

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.   

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.   

Next Steps: Apply today for this Business Development Manager – Groups & Events position, and start your journey with Hyatt Hotels!