Business Development Support Executive – Role Overview

We are seeking a motivated, personable, and highly organised Business Development Support Executive to join a friendly, fast-paced office team in Bedford.

This is a phone-based role focused on appointment booking and lead management rather than consultative selling. You will enjoy a varied position with autonomy, while playing a key role in supporting the wider sales and marketing function.

As a Business Development Support Executive, you will be responsible for outbound calling, appointment setting, CRM management, and supporting marketing campaigns and administrative tasks. This is an excellent opportunity for someone looking to make a real impact and develop their career in a professional environment.

Key Responsibilities

* Conduct 4–6 hours of outbound telemarketing calls daily (approx. 50 calls / 2 appointments per day)

* Book qualified appointments for field sales representatives

* Manage telemarketing administration, including sending catalogues, letters, and sample packs

* Maintain and update CRM systems, including generating call lists and tracking activity

* Carry out lead generation and research, identifying key decision-makers and contact details

* Support email campaigns, follow-ups, and bespoke copywriting

* Produce regular reports on calls, appointments, and conversion rates

In this role, you will play a key part in improving team efficiency and contributing to overall business growth.

Ideal Candidate

* Outgoing and personable, with the ability to build rapport quickly

* Self-motivated, target-driven, and organised

* Excellent verbal and written communication skills

* Comfortable working in a high-volume, phone-based environment

* Previous experience in telemarketing, call centre, or appointment setting is advantageous

* Full UK driving licence preferred

* Keen to develop a long-term career with progression opportunities

Team & Environment

* Small, collaborative office team with wider marketing support

* Opportunity to contribute to campaigns and projects

* Fast-paced, supportive, and friendly working culture

Benefits

* Competitive salary (£30,000–£35,000, up to £38,000 DOE) + uncapped commission (OTE £5,500+)

* Company pension scheme

* Free or discounted food, including complimentary lunches twice per week

* Enhanced maternity leave

* Free on-site parking

* Health & wellbeing programme

This is a fantastic opportunity to join a growing business, build your skills, and progress your career as a Business Development Support Executive.

Apply now to take the next step in your career