Business Quality Officer

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Business Quality Officer
Location: Farnborough
Salary £45,000-£50,000
Hybrid options available
Role Purpose
Responsible for reviewing client cases to ensure the suitability and quality of financial advice. The role supports risk mitigation, regulatory compliance, and positive customer outcomes through effective file checking and feedback.
Key Responsibilities
Review pre-sale client files to assess suitability of advice
Ensure compliance with internal standards and regulatory requirements
Identify risks, errors, or potential breaches
Provide clear, constructive feedback to advisers and paraplanners
Ensure remedial actions are completed within deadlines
Monitor trends and escalate risks where necessary
Maintain accurate records and meet productivity targets
Work closely with internal teams including Compliance, Paraplanning, Training & Competence, and Technical teams
Communicate effectively with advisers and stakeholders
Skills & Competencies
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Location:
Farnborough
Salary:
£50,000
Job Type:
FullTime
Category:
Engineering

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