Are you an expert in using GDS Amadeus?

Do you have experience as a Business Travel Consultant?

We are currently recruiting for a Business Travel Consultant to join a Travel Management Company in the City of London. Our client is looking for an individual who has great knowledge of using GDS Amadeus to join their growing team and offering a competitive starting salary.

DUTIES:

Deal with enquiries including complex itineraries received by phone or email from start to finish including flights, accommodation, car hire, rail and ancillaries. Offer the best solution for each customer whilst optimizing profit opportunities. Provide quotes, book, issue tickets and reissue tickets for all fares worldwide (including published fares, nett fares, CAT35 fare, route deals), as well as refunds using Amadeus GDS. Manage queues and issue tickets prior to deadline, as well as handle schedule changes from airlines and amend itineraries according to clients' changes. Provide solutions and advice to clients in an efficient and professional manner delivering a premium quality, ruthlessly efficient service experience that is both consistent and reliable and aligned to the attributes of the Company brand. Ensure all company and traveller profiles, policy and quality control scripts are up to date.

EXPERIENCE REQUIRED:

Proficiency on a major GDS system preferably Amadeus Excellent fares knowledge including manual fare construction Competency i...