No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.We are proud to be in the top 20 best hospitals to work for in the country. We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn.

We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing.

We’ve even got a pool!We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.Detailed job description and main responsibilities1. To be responsible for identifying and managing capacity issues which in turn maintains operational efficiency, ensuring additional lists (with the correct staffing) are put in place.2.

Ensure accurate data handling. To note urgent and other requests which may require priority treatment and book accordingly. 3.

To communicate effectively with patients, relatives and all disciplines of staff in order to ensure an efficient and effective service. Relaying messages, in a polite and helpful manner, taking independent action as appropriate. To include telephone and email queries.4.

To check all patient details, safety alerts and special requirements, liaising with GP surgeries, other hospitals and consultant secretaries as necessary. Ensure that any change of patient details are made promptly and accurately at the point of referral or appointment confirmation.5. Ensuring the correct prescription-only medicine preparation is sent to patients prior to specialised imaging appointments.

In addition this requires accurate inventory to comply with medicines law.6. To be responsible for contacting patients by telephone. Raising safety issues with the relevant clinical modality lead as necessary.7.

To be responsible for aspects of private patient appointments, liaising with the finance department and consultants as necessary, in accordance with the Trust’s private patient policy and departmental procedure.8. Contribute ideas and initiatives towards creating and maintaining an effective and efficient service. Making best use of IT and being involved with the changing technology as this becomes available.9.

To be responsible for keeping WLI and additional ad hoc lists updated, ensuring lists are booked, staff are informed and appointment slots fully utilised.10. Other related duties including keeping documents and information leaflets in stock for multiple appointment letters, emailing information (in accordance with Trust policy) and sorting post.11. To provide cross-cover within the Cardiology Department as and when the service requires (including Reception).12.

To be a key member of a multidisciplinary team sharing responsibility for the smooth operational running of the department.13. To be flexible to the needs of the department.14. To adhere to all hospital policies ensuring all mandatory training is kept up-to-date.Person specificationExperienceEssential criteria- Experience in working in AdministrationDesirable criteria- Previous NHS ExperienceExperienceEssential criteria- Ability to perform basic functions in Microsoft OfficeDesirable criteria- Pro-active and takes responsibilityPlease note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided.

Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visa's) should review the eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK