Care Operations Manager

New Yesterday

Care Operations Manager (Registered Manager) - Multi-Site Home Care

Location: Frodsham (covering 3 local sites)
Hours: Monday to Friday, finish 5pm
Salary: Up to £60,000 + package
Full-Time | Permanent | Private Home Care Provider | Confidential Role

We're recruiting for a senior Care Operations Manager / Registered Manager to take full operational ownership of three local home care sites, acting as the day-to-day lead when the business owner is off-site.

This is a hands-on, commercially aware leadership role for someone who can run the operation end-to-end: people, rotas, capacity, compliance, quality, and performance. You'll have genuine autonomy to make decisions, solve problems quickly, and keep standards consistently high across all sites.

The Role

As Care Operations Manager (Registered Manager), you will:

Be the operational lead across three sites, ensuring smooth day-to-day delivery
Act as Registered Manager for regulated activity (CQC) and lead inspection readiness
Own rota, scheduling and capacity planning, ensuring the right care at the right time
Drive staffing performance: recruitment pipeline, onboarding, retention, supervision and culture
Ensure strong quality systems: audits, spot checks, call monitoring, care plans, risk and medication processes
Lead on safeguarding, incidents, complaints and all required notifications
Manage and improve KPIs (compliance, continuity, missed calls, punctuality, capacity, customer feedback)
Work closely with the owner on commercial performance, efficiency and growth, including improving productivity
Build strong relationships with clients, families, professionals and stakeholders to protect reputation and service qualityWho This Suits

You'll likely be a current or recent:

Registered Manager (Domiciliary Care) with strong operational control
Branch Manager / Operations Manager within home care
Peripatetic / Multi-site Manager with a track record of stabilising and improving servicesWhat We're Looking For

Proven experience in domiciliary care operations (multi-site exposure is highly desirable)
Confident managing rotas/scheduling, capacity, and day-to-day problem solving
Strong working knowledge of CQC regulations and the Fundamental Standards
A leadership style that is visible, organised and decisive
Commercial awareness and ability to balance quality with performance
Level 5 Diploma in Health & Social Care (or working towards)
Full UK driving licence and access to a vehicleWhy This Role?

A rare chance to be the operational number two in a growing business
High autonomy and trust - you'll run the sites, not just "manage compliance"
Monday to Friday structure with a clear focus on operational control and service standards
Real scope to improve performance and shape how the services are runReference: BBBH35046
Apply
Location:
Alvanley
Salary:
£50,000 - £60,000 /annum Benefits, progression and work life
Job Type:
FullTime
Category:
Social Care

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