About us:

Headquartered in London, we operate internationally and at Lloyd’s. With a global team of over 1000 people and 10 international offices, we’re able to advise from Brussels to Bermuda. As an independent (re)insurance broking firm we work with intermediaries, direct insureds and reinsurers. For over 120 years we’ve been industry leaders in a variety of specialist areas.

Working here:

A career with us means the freedom to flourish. Whether you’re beginning your journey or ready to make your next move you’ll find a team of talented, inspirational people who care about their work and each other.

What really sets us apart is our people. We’re a diverse range of passionate advocates for doing things differently. We work together as one team, and our aim is always the outcome that will benefit everyone.

What you’ll do:

To provide prompt, accurate and effective account management support directly to clients and business unit.

Special Risks

The team compromises of: Accident and Health, Cargo, Credit and Political Risks, and Sports and Entertainment.

• Develop a deep understanding of clients’ businesses and risk management requirements, ensuring their needs are met through exceptional ongoing service.
• Proactively monitor upcoming renewals, collecting all necessary information in advance to secure timely terms and facilitate firm order placement.
• Prepare comprehensive market documentation tailored to both client and market specifications.
• Support the creation of compelling presentations for new and existing clients.
• Deliver accurate and timely client documentation, including Market Reform Contracts, Evidence of Cover, and Policy documents.
• Ensure prompt closure of market documentation, with a strong focus on Premium Payment Warranty provisions and contract certainty deadlines, using effective diary management.
• Collaborate with technical teams to facilitate the seamless placement and processing of insurance solutions.
• Work closely with compliance to ensure all internal procedures are consistently followed.
• Grow and develop your portfolio by identifying new opportunities and participating in cross-selling initiatives across Miller.
• Comply with all external regulations relevant to your role, including Lloyd’s byelaws and FCA rules.
• Champion the Miller brand and values, helping to strengthen Miller’s reputation within the market.

Qualifications:

• A Levels or equivalent qualifications
• CII qualified, or actively working towards qualification
• Proven experience as a Cargo Broker is essential
• Strong knowledge and understanding of Lloyd’s, the London market, and international insurance
• Previous experience in a technical role within Lloyd’s or the London market insurance is preferred
• Experience in processing, slip production, or managing renewals is highly advantageous

Miller is committed to providing equal opportunities to all applicants and to creating an inclusive working environment for all.

To foster greater diversity, we need an inclusive, open and supportive working environment where everyone is valued, respected and are able to meet their full potential.

At Miller, we are committed to creating an inclusive and supportive environment for all candidates. If you require any adjustments or accommodations to support you during the application process, please don’t hesitate to let us know.