Job title: Case administrator

Salary £23,583 - £25,210

Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. It’s an extraordinary role.

There are many reasons to join the Probation Service. What will yours be?

About the role

This is an administrative job within the Probation Service.

Helping people turn their lives around is immensely rewarding. Case administrators play a key role within the Probation Service, supporting probation staff to work with offenders.

As a Case Administrator, you will ensure:

- all processes run efficiently

- systems are maintained properly

- probation information is collated and prepared for case files

You will use your strong communication skills to handle enquiries from colleagues, agencies and offenders in a busy environment.

About you

For us, your personal qualities are just as important as your skills and experience.

You should:

- be able to communicate with all kinds of individuals, including people in crisis

- be capable of thinking on your feet and comfortable working independently in a busy environment

- hold basic numeric skills

- hold good keyboard and IT skills including proficiency in MS Office Word, basic skills in Excel and an ability to use databases

About us

Our role is to support their rehabilitation and protect the public.

People come from all walks of life to form one team in the Probation Service.

Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.

If this sounds like you, apply now.