Enforcement Agent Location: RhonddaSalary: Competitive basic salary + uncapped commission (for employed roles) / Competitive commission structure for self-employed agents Working Hours: 40 hours per week with flexible working arrangements between 6:00am and 9:00pm, Monday to Saturday, including at least one late evening per week where required. Essential RequirementsLevel 2 Taking Control of Goods CertificationFull UK driving licence with at least 2 years driving experienceFor self-employed roles: own vehicle and clamp About the Opportunity Priority Recruitment is currently recruiting on behalf of our client, a well-established and ethical enforcement company, for Enforcement Agents to join their growing team. We are particularly interested in Self-employed Certified Enforcement Agents who already hold the Level 2 Taking Control of Goods qualification and have their own vehicle and clamp. However, we are also keen to hear from Certified Agents who are seeking permanent employment opportunities. Most cases will involve local taxation and parking enforcement on behalf of local authorities, with opportunities to work across the UK and maximise your earnings through a strong commission structure. Whats in it for you? For employed roles:Competitive basic salary with uncapped commission potential25 days annual leave plus bank holidaysCompany vehicle with fuel card and expensesEquipment provided, including iPad, body-worn safety vest and Halo Body Worn Video CameraFlexible working arrangements to support work-life balanceDedicated induction and training programmeCompany pension schemeCompany sick pay schemeMental health and wellbeing support, including eye care vouchers, seasonal flu jab vouchers, and workplace mental health initiativesFriendly working environment within a family-run businessRegular social eventsMandatory company shutdown between Christmas and New YearFor self-employed agents:Attractive commission structureAbility to manage your own workload and maximise earningsOpportunity to work with a reputable and ethical enforcement providerConsistent caseloads from local authority clients About the Role As an Enforcement Agent, you will:Travel to addresses within your local area to execute court orders and recover outstanding debts on behalf of local authority clientsAssess debtors financial circumstances by gathering income details and assisting with financial questionnaires where requiredRequest payment in full (PIF) or negotiate affordable repayment arrangements where full payment is not possibleConfidentially make enquiries with neighbours where debtors have moved or vacated a propertyIdentify vulnerability and signpost individuals to appropriate support services where necessaryLiaise with office-based colleagues regarding active casesOversee payments received, including handling cash payments, issuing receipts, and maintaining accurate documentationCompile reports following visits and complete required paperworkTake control of goods and arrange removal of goods where necessary, in accordance with legislationMaintain strict client confidentiality and comply with Data Protection legislation and the Freedom of Information Act where applicableOperate in accordance with all relevant legislation, health & safety requirements, and Level 2 Taking Control of Goods National Standards Skills & AttributesExcellent communication and interpersonal skillsConfident and adaptable when dealing with individuals from all walks of lifeSelf-motivated and proactive, comfortable working independently in a field-based roleProfessional and resilient when managing challenging situationsApproachable and respectful, maintaining high ethical standardsEmpathetic andunderstanding, particularly when dealing with vulnerable individuals Successful applicants will be required to undertake DBS and CCJ/IVA checks and may be asked to provide evidence of their last three months commission prior to an offer of engagement or employment being made. If you are a certified Enforcement Agent looking for your next opportunity, whether self-employed or permanent, apply today through Priority Recruitment to learn more about this opportunity.JBRP1_UKTJ