We are currently recruiting for a Change Manager to join our team. In this role, you will be responsible for applying a predictive approach to change management, with the aim of minimizing the risk of service disruption. The scope of this role in service management is to ensure management of the Capgemini account function is achieved. You will collaborate with stakeholders and our extensive high-profile client network to forecast future needs, address capacity constraints, and enhance performance through change management.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Pre-employment checks: If you are successfully offered this position, you will go through a series of checks, including identity, nationality or immigration status, employment history going back 3 continuous years, and unspent criminal record check (Disclosure and Barring Service).

Your role

1. Drive actions that increase the percentage of changes that are implemented correctly first time and escalate any changes which are damaging the quality of the service.
2. Ensure that change implementation risk is understood and mitigated to increase the likelihood of successful implementation at first attempt and all changes are managed as planned within the timescales agreed with the change requester.
3. Ensure all changes comply with client and regulatory controls and that agreed Request for Change (RFC) are entered correctly in the Change Control System.
4. Organize Change Advisory Board Meetings (CAB), ensure agenda and papers are issued to participants in good time and review, monitor and communicate the progress and final outcome of changes to all relevant parties.

We promote an inclusive environment where everyone can bring their whole self to work. Capgemini is committed to building a diverse and welcoming environment for all.

Your skills and experience

• Extensive experience in IT Infrastructure, with emphasis on operational management.
• Strong commitment to Service Management Framework approach to IT Infrastructure management; previous experience is highly desirable.
• A self-starter with good interpersonal and communication skills, sound judgment, and ability to work well with teams.

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, questions about security clearance eligibility will be asked, including country of residence and nationality. Some posts are restricted to UK Nationals for security reasons.

What does ‘Get The Future You Want’ mean for you?

You will be encouraged to maintain a positive work-life balance. Our hybrid-first working model makes flexible working arrangements a daily reality. All UK employees can request flexible working arrangements.

We are an accredited Great Place to Work for Wellbeing in 2024. Employee wellbeing is a priority, supported by trained Mental Health Champions and wellbeing apps such as Thrive and Peppy.

You will be empowered to explore, innovate, and progress. Capgemini offers numerous training and development opportunities, including access to 250,000 courses, external certifications, and more.

You’ll bring your unique skills and perspectives, inspiring and being inspired by your teammates. Join a community of experts who support you every step of the way.

Why consider Capgemini?

Joining Capgemini means contributing to growing clients’ businesses and building a sustainable, inclusive future. We are a collective of innovators, entrepreneurs, and industry experts, leveraging technology to reimagine possibilities. You will gain valuable experiences and connections, learn from others, and help clients innovate and grow. Making the world a better place is challenging but rewarding.

About Capgemini

Capgemini is a global leader in business and technology transformation, with over 55 years of heritage and more than 340,000 employees in over 50 countries. We help organizations transition to a digital and sustainable world, delivering end-to-end services from strategy and design to engineering, with strengths in AI, generative AI, cloud, and data, supported by a deep industry expertise and partner ecosystem. In 2024, our global revenues were €22.1 billion.