TransUnion's Job Applicant Privacy Notice
What We'll Bring
TransUnion is a major credit reference agency, offering specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.
What You'll Bring
We’re looking for a Chief Human Resources Officer to join us here at TransUnion, UK & Europe. The HR leader is part of the International HR leadership team, reporting to the SVP, Human Resources for TU International, and is also part of the UK & Europe Executive Leadership team with a dotted reporting line to the Regional President (CEO) – TU UK & Europe. The role will work closely with the Board of Directors of the TU UK Pvt Ltd entity as part of the Remuneration Committee.
The role leads a team of 15 HR professionals located in Europe and South Africa and executes the talent strategy for TU UK & Europe, working with people across geographies to provide oversight of associates who provide a service to the region from the global capability centers.
Day To Day You’ll Be
Translate enterprise talent strategy into local talent strategy focusing on creating a chosen place to be for associates and managers, building capability in manager effectiveness and associate learning, and supporting the business growth via strategic workforce management and development.
Execute global processes, policies and initiatives and provide feedback on efficacy of such process back to centre of excellence partners.
Lead a team of HR professionals to continually enhance a healthy, equitable and inclusive work environment.
Evolve and drive the Talent Acquisition strategy, including employer branding, sourcing, and pipelining, onboarding, and university programs to underpin entry level health of the organization.
Understand the TU UK & Europe business strategy to align talent planning in support of the delivery and achievement of key performance objectives.
Manage people aspects from a risk and compliance perspective in a regulated environment.
Champion a culture of connection and purpose.
Proactively drive positive employee relations and evolve a culture of accountability in line with TransUnion’s mission, values and beliefs through open communication, balanced associate advocacy, and manager consultation on employee relations and associate performance.
Identify and implement initiatives to drive organizational and team effectiveness across the region.
Provide operational human resources support and guidance in the areas of performance, career planning, resource planning, development, and recognition.
Build leader and manager capability to manage and support change.
Deliver enterprise HR initiatives in region, ensuring scale and adaptability.
Own and champion the DEIB framework and drive a culture of inclusion.
Work closely with the UK Board of Directors on matters of people and remuneration.
Manage multiple cost centres and vendor relationships with third‑party recruiters, consultants, trainers, coaches etc.
Direct, manage, and support the local HR team and business with management of end‑to‑end organisational design changes with matrix partners including other HR, business and department leaders, communication and change management partners.
Own company policies and procedures, revisions, implementation and communication.
Manage core HR practices (e.g., compensation administration, performance management, employee engagement) and partner with Centres of Excellence to ensure best practices and efficiencies.
Proactively design processes and programmes with risk and compliance as a key component.
Essential Skills & Experience
A relevant university degree or equivalent; a post‑graduate qualification would be advantageous.
A minimum of 15 years of progressive HR experience with at least 5‑7 as a Business Partner/HR head/Lead, preferably in the Banking/Financial Services industry across multiple countries.
Working relationship with Compensation Committee/Board of Directors is an added advantage.
Broad business knowledge and the proven ability to think and act strategically.
Ability to influence various stakeholders and drive regional priorities.
Analytical thinking and experience with HRMS, ideally Workday and Learning Management Systems.
Comfortable working in a constantly changing environment with strong organisational skills and the ability to manage multiple priorities.
Customer focus with strong interpersonal and communication skills (both verbal and written).
Proven risk management skills with an ability to analyse issues, understand group dynamics and communicate well at all levels.
Ability to work well as part of a team and individually with minimal supervision, as required.
Impact You'll Make
As a senior leader within TransUnion, you will shape the future of people across a rapidly expanding region, influencing the organisation’s culture, talent strategy and strategic outcomes. Your work will be critical to achieving business objectives, fostering employee wellbeing and driving inclusive excellence.
What’s In It For you?
At TransUnion you will be joining a friendly, forward‑thinking global business.
Benefits
26 days’ annual leave + bank holidays (increasing with service)
Global paid wellness days off + a bonus day off to celebrate your birthday
A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
Access to our diversity forums and communities so you can get involved in causes close to your heart
TransUnion – a Place To Grow
If there’s something on the list of essential / desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real – let’s confront it so we can continue to grow and thrive together.
Flexibility At TU
We recognise that our people need the freedom to balance their day‑to‑day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.
Additional Support
At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individuals’ talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting ukrecruitment@transunion.com.
Interview & Hiring Process
Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in‑person interview your recruiter will inform you of this.
We do not accept any unsolicited CVs from recruitment agencies.
If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance.
Find Out More About Life At TU
https://twitter.com/TransUnionUK
https://www.linkedin.com/company/transunion/life/
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in‑person at an assigned TU office location for a minimum of two days a week.
TransUnion Job Title: VP, HR Business Partners
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