Cisco Customer Success Manager (1 Braham Street, London, United Kingdom)Closing Date: Tuesday 19th August 2025Locations: Birmingham, Bristol, London or Manchester Enhanced Security Clearance: there are 2 roles available with 1 requiring the successful candidate to be willing and eligible to undergo Security Check (SC) level enhanced security clearance Why this job mattersBT is launching a new Cisco Customer Success Team to support achievement of the highest partnership status with Cisco, one of BT’s tier 1 strategic partners. This team will drive customer loyalty, renewals, and growth by optimising every stage of the customer journey. As a Customer Success Manager, you’ll play a pivotal role in BT’s strategy to grow market share by driving customer retention, cross-selling, upselling, and securing large, complex Cisco-based contracts across BT’s corporate customers in both public and private sectors. This role is all about building strong, lasting relationships with our corporate customers—ensuring they get maximum value from our solutions. You’ll champion product adoption, support renewals, and identify opportunities for growth. Your impact will directly contribute to BT’s growth and long-term success.What you’ll be doing•    Building and nurturing strong, multi-level relationships with customers to understand their immedia...