Personnel Solutions is looking for an organised and experienced Claims Administrator to join their team in Mansfield. This will be primarily to assist with the management of the end-to-end process of new and existing work by following the guidelines and procedures in place with clients and the business to achieve set KPI’s and SLA’s.

Hours -

Monday to Friday 8am-5pm

£26,000pa

Responsibilities -

* Complete the initial set up of all new files, including electronic and manual records.

* Set up and accurate recording of dates for new and existing job files

* Produce daily work sheets and other documentation necessary for site visits.

* Liaising with Technicians and other site staff to ensure the correct documentation is in place

* Liaise with external providers where required to book relevant appointments

* Professionally deal with the handling of customer and client enquires and requests

* Assist with the deployment of staff to ensure that off site and on-site requirements are effectively resourced.

Skills/Experience -

* Good standard of education

* Experience of Customer communication/involvement

* Good understanding of administrative working procedures Skills

* Excellent communication skills and telephone manner.

* Ability to work effectively individually and as part of a team.

* To be able to proactively manage workloads and complete tasks in a timely manner.

* Good interaction with colleagues to ensure continuous workflow.

* Computer literate with experience in the use of Microsoft products

To apply for the Claims Administrator role please do so online and a member of the team will be in touch!

COMJOB