Avencia are partnered with a global insurer who are looking to recruit a Claims Operations Technician in their London office. The team supports claims operations and premium processing for outsourced partners. You'll deliver a proactive, flexible service while ensuring compliance with internal procedures and maintaining high standards of data quality and service delivery. Key responsibilities Accurately input and validate claims data to support reporting and analysis Monitor claims systems and liaise with technical teams to ensure compliance Manage claims notifications, correspondence, and allocation Process payments, reserve adjustments, and other financial transactions Handle bordereaux processing (claims and premium) in line with guidelines Perform reconciliations across claims, premiums, and inter-company accounts Support cashflow management and large payments Produce MI and KPI reports, resolving queries with internal and external stakeholders Assist with audits, compliance, and governance activities Maintain process documentation and support continuous improvement initiatives Skills & experience Experience in insurance (claims, operations, technical accounting, or admin) Bordereaux experience preferred but not essential Strong attention to detail and ability to work with...