We are excited to be working on behalf of an innovative and forward-thinking Insurance company who are recruiting for a professional Claims Support Administrator to join their growing team.

Please be advised that this role is 100% remote, therefore applicants must be comfortable and at ease working from home.

This role would suit a personable individual with proven experience of working in a support or other administrative capacity within the Insurance or Financial Services Industry. Excellent customer service skills and the ability to communicate effectively are imperative, along with high attention to detail. It is essential that you possess a positive and self-confident approach when dealing with all tasks, as well as being able to demonstrate commercial awareness. Applicants must also be IT literate, with a good understanding of Microsoft Word and Excel.

The ideal candidate has a willingness to continuously improve the support function, build and document new processes, and consistently look for ways to streamline their function. In addition, you will collaborate closely with the claims adjusters and leadership to give feedback and identify technology and process improvements.

Key Duties & Responsibilities: Gathering necessary information from documents and customer conversations to set up and assign claim files with complete and accurate information

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