Claims Team Lead - Property, Casualty and Marine

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We are seeking a Claims Team Leader to join a small, high-performing London-based team. This is a hands-on, player-manager role, combining active claims handling with team oversight and stakeholder management.You will manage a varied portfolio of commercial claims across multiple lines, often with an international or cross-border dimension, while supporting and guiding a small claims team.Key ResponsibilitiesHandle a portfolio of mid-market to large corporate claims across:PropertyCasualty / LiabilityMarine CargoLead and support a small claims team (circa 3 people)Act as a player-manager, balancing personal caseload with leadership responsibilitiesManage cross-border claims, including those involving international/Korean insuredsLiaise with internal stakeholders, including head office in KoreaEnsure timely and effective claims resolution in line with regulatory and company standardsContribute to process improvement within a lean and evolving operationRequired Experience & Skills8–15 years’ experience in commercial non-life (P&C) claimsStrong exposure to:PropertyLiability(Ideally) Marine Cargo or willingness to develop in this areaAbility to operate in a hands-on, autonomous environmentExperience working across multiple lines of business (generalist profile preferred)Strong stakeholder management and communication skillsComfortable working within a lean team structurePreferred BackgroundExperience within:Company market insurersMid-sized carriersSmaller syndicates or MGAsExposure to international or cross-border claimsFamiliarity with working in multinational or culturally diverse environments (APAC exposure beneficial)Who This Role SuitsThis role is ideal for a broad, commercially minded claims professional who:Enjoys variety across multiple lines rather than specialisationIs comfortable in a lean, less hierarchical environmentWants ownership and visibility within a growing international platformCan balance technical claims handling with leadership responsibilitiesWhat to ConsiderThis is a small, specialist London platform, not a large-scale carrier or syndicateThe role requires breadth over deep specialisationCandidates must be comfortable with:Limited layers of supportA wider remit than in larger organisationsInteraction with international (including Korean) stakeholdersSummaryThis is an excellent opportunity for a generalist P&C claims professional seeking a leadership role within a dynamic, international insurer. Success in this role will come from combining technical expertise, adaptability, and a hands‑on approach in a collaborative, cross-border environment. #J-18808-Ljbffr
Location:
City Of London
Job Type:
FullTime

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