payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call payabl.one. As a licensed financial company with principal membership with card schemes, we specialise in global payments and providing businesses with multi‑currency accounts. About the Role The Client Due Diligence Manager (Onboarding) is a key member of payabl.'s newly established CDD Team, responsible for standardising and optimising the global onboarding process across all products and entities. By centralising due diligence activities previously managed across different teams and locations, this team enhances operational efficiency, regulatory compliance and risk monitoring—supporting payabl.'s continued growth as a global payment solutions provider. Location: London Office Reporting to: Chief Regulatory Officer What You'll Do

Customer Due Diligence (CDD): Perform end‑to‑end CDD, reviewing prospect cases and conducting risk assessments to categorise and monitor customers accurately. Approval & Escalation: Approve low‑ and medium‑risk merchants and escalating high‑risk or complex cases to regional MLROs/AMLCOs with detailed analysis. Client engagement: Serve as the main point of contact during client onboarding, building strong relationships, guiding clients through the process and ensuring all regulatory requirements are met. Due diligence & risk screening: Identify and verify client information, analyse operations and gather necessary data to understand their business activities. Screen for PEP/Sanctions and other risk factors, escalating cases when needed. Collaboration & reporting: Work closely with AMLCOs/MLROs on case analysis, prepare suspicious activity reports (SARs) and update CDD procedures to maintain alignment with company policies. Compliance & documentation: Ensure data integrity and confidentiality whilst maintaining accurate customer files in line with KYC regulations. Stakeholder interaction: Collaborate with various departments (Legal, AML, IT, Product, Risk, Sales) to ensure CDD process alignment and respond to RFIs from banking and third‑party partners. Audit support: Participate in audits and regulatory inspections, providing necessary documentation to demonstrate compliance.

Who you are You are a detail‑oriented, analytical professional with a strong background in compliance and due diligence. You have a deep understanding of CDD/KYC frameworks, regulatory requirements and risk assessment methodologies. You can work autonomously while managing multiple priorities and communicating effectively with stakeholders at all levels. What we are looking for

5+ years of experience in AML, CDD or risk management within fintech, banking or payments. Strong knowledge of CDD/KYC processes, AML regulations and compliance frameworks, preferably in the UK, Cyprus or Lithuania. Experience handling B2B clients, particularly in banking and acquiring sectors. Ability to explain compliance requirements clearly and manage client relationships. Confident working autonomously and making decisions when needed. Proficiency in screening tools, risk assessment frameworks and case management systems. Strong analytical skills with the ability to multitask and act quickly. Proactive and results‑driven, with a positive approach to overcoming challenges. AML certification (e.g., CAMS or equivalent) will be a huge plus.

The perks of being a payabl.er

Maximum downtime: 25 days of vacation plus public holidays, and an additional 10 sick days. Grow with us: Annual Learning Budget for professional development (eligible after probation). Dine your way: £150 monthly Uber Eats credit. Commute in comfort: After probation, an extra £150 per month transportation allowance. Celebrate together: Twice a year company celebrations across offices. Global collaboration & events: Opportunities to participate in international company events and initiatives.

Our Hiring Process

First interview: Conducted by the Talent Acquisition team (30‑40 min). Technical interview: A one‑hour interview with the Chief Regulatory Compliance. Final behavioural interview: Focused team fit with participation from the Head of Talent Acquisition and CDD Lead.

Let’s embark on a journey to redefine the landscape of payments together. We’re not just offering a role; we’re inviting you to be a part of something bigger. Join our team and let’s innovate, disrupt and lead the future of payments. If this role seems like a good match, please submit your resume. All applications are treated with the strictest confidentiality. We may keep your CV for a period of one (1) year for future relevant opportunities. For more information about how we process your data please see our privacy policy at https://www.payabl.com/privacy-policy #J-18808-Ljbffr