Tees Lawis aTop 200 UK law firm, with over400 dedicated professionalsacross our five offices. We offer expert legal services and independent financial advice to a wide range of clients, including individuals, businesses, professional partnerships, charities, schools, multi-academy trusts, and national corporations.Founded in1913, Tees has grown from a traditional family firm with strong community roots into a modern, forward-thinking practice. Our vision is simple: to be thefirm of choicefor exceptional service, quality of life and doing business responsibly.At Tees, we believe in open, honest, and empathetic communication. No matter how complex the situation, we offer clear, long-term solutions tailored to each clients needs. Drawing on over a century of experience, we proactively anticipate challenges and share insights to help our clients achieve a better future..Our mission: helping people to a better future.About the roleWe have a new and exciting role for aClient Onboarding Coordinatorto join our dynamicCentral Servicesteam inBishop's Stortford. This is an exciting opportunity for someone to take the next step in their career whilst providing an exceptional service and vital first impression to the firm.What this role would includeManaging professionally and within agreed service levels all incoming enquiries to the Central Services Onboarding team from all callers, potential clients and clients of Tees.Liasing with clients and our legal teams to ensure a smooth transition into our services and the requesting of documentation.Accurately preparing clients initial paperwork, compliance documentation and updating data systems.Proactively developing and improving the new client onboarding function by providing feedback to the Client Onboarding Manager.What we are looking forWhile the following skills and qualifications are beneficial, we encourage you to apply even if you do not meet every requirement:Experienced customer service background; confident telephone manner and able to handle a high volume of calls.Ability to multi-task and work methodically managing own time effectively.Demonstrates a commitment to the highest level of client service with a strong administration background and attention to detail.To proactively build relationships with managers, colleagues and clients.Our commitment to you:At Tees, we offer a comprehensive benefits package designed to support your well-being and career development, including:Professional development:Access to training programmes and a wide range of career development resources.Health and wellness:Wellness initiatives and mental health support to help you thrive both in and out of work.Financial benefits:Competitive salaries and discretionary payments.Supportive work environment:An inclusive, collaborative culture that values diversity and encourages everyone to contribute and grow.Worklife balance:Generous annual leave, plus your birthday off to celebrate in your own way, with the option to purchase additional holiday for even greater flexibility.We are committed to fostering a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from individuals of all backgrounds, inclusive of age, ethnicity, religion, disability status, race, gender, gender identity, sexual orientation, neurodiversity, socioeconomic background, caregiving responsibilities, and any other lived experience that makes you uniquely you.JBRP1_UKTJ