Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system from optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences. Our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. Client Partner – Major Accounts will lead strategic relationships with some of Kraken’s largest utility and energy clients. This high-impact role sits at the intersection of technology, transformation, and sustainability. Core Responsibilities

1. Executive Account Leadership & Day-to-Day Engagement – Serve as a senior strategic partner to C-level+ stakeholders, dive into details and roll up your sleeves across complex, dynamic clients, and maintain strong proactive engagement to ensure delivery, satisfaction and trust. 2. Client Value Realization – Ensure clients get full value from our products and operating model, connecting the dots between our technology, cultural transformation approach, and their evolving needs. 3. Major Escalation Management – Manage clients through escalations for critical issues, partnering closely with Technical Account Managers and Support to drive resolution and protect and cultivate relationships. 4. Commercial Management & Growth – Manage commercial relationships, deliver on new business development and/or revenue targets, and identify and shape early-stage growth opportunities across the portfolio.

What You'll Be Doing

Enterprise client leadership – Hands‑on experience with complex B2B tech account management, sales and/or delivery; quota‑carrying or P&L experience a plus. Transformation mindset – Ability to guide clients through operational and cultural change, with a consultative, pragmatic style. Tech/Product fluency – Strong understanding of SaaS businesses; ideally with engineering or product experience. Energy and Utilities sector knowledge – Experience in utilities or energy retail and/or similar sectors (e.g., telecom, banking) that have undergone digital transformation. Executive presence – Trusted advisor to senior leaders; able to influence and challenge constructively. Cultural fluency – Business fluent English required; business mastery of a second language supporting work across our customer geographies (e.g., Spanish, French, German, Japanese) is also a plus. German language – Role will be supporting our German clients; fluency in German is required.

Equal Opportunity Statement Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here. Contact Inclusion and Interview Support — email: inclusion@kraken.tech (contact us for accommodations or preferences). Job Basics

Seniority level: Not specified Employment type: Full-time Job function: Business Development and Sales Industries: Utilities and Environmental Services

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