Client Partner

New Yesterday

Client Partner As Client Partner, you are a senior member of the company accountable for client success and commercial delivery. You will own a major client relationship, meeting revenue and margin objectives while helping shape the company's strategic direction. As a Freedman brand ambassador, you will influence team culture and build deep client partnerships. Your role centers on demonstrating how Freedman drives competitive advantage, delivering exceptional service, and establishing trusted advisor relationships that create value for both Freedman and the client.
Key Responsibilities
Client Leadership & Relationship Management Lead client relationships at senior stakeholder level, acting as trusted advisor and strategic partner Ensure all client requests are handled professionally with timely, high-quality delivery Build deep understanding of client business dynamics to identify opportunities where digital drives business objectives Monitor competitive landscape and deliver actionable insights to client and Freedman teams Own client satisfaction, service quality, and retention across your client portfolio Take responsibility for client escalations and provide clear communication to ensure a positive outcome is achieved
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Location:
London
Job Type:
FullTime
Category:
Customer Service & Support

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