Client Relationship Manager

New Today

Client Relationship ManagerCardiff £28,000 + BenefitsIf you're the kind of person who genuinely enjoys talking to clients, building relationships that last, and spotting opportunities others might miss this could be the role for you.Page 1 Recruitment is proud to be partnering with a fast-growing comparison platform based in Cardiff. This is a business that invests in its people, moves quickly, and has created a culture where great work gets noticed. As they continue to expand, they're looking for a Client Relationship Manager to join a warm, ambitious team and take ownership of a portfolio of valued B2B clients.This isn't a cold-calling role. You'll be working with existing clients nurturing those relationships, resolving issues before they become problems, and identifying opportunities to add real value through upselling products and services that genuinely make a difference to their business.What You'll Be DoingActing as the go-to contact for a portfolio of B2B clients, building trust and long-term loyaltyManaging client relationships primarily via phone and email, handling queries and resolving issues with pace and professionalismIdentifying and converting upsell opportunities recommending solutions that genuinely benefit the clientManaging complaints with care and turning difficult situations into positive experiencesCollaborating with internal teams to keep operations running smoothly and the client experience consistently excellentWhat We're Looking ForAt least 1 year in a client-facing sales, account management, or relationship management roleA track record of managing business accounts and delivering upsell resultsClear, confident communication both on the phone and in writingA positive, proactive approach and someone who genuinely enjoys working as part of a teamWhat's In It For You£28,000 basic salary with regular pay reviewsDedicated training budget to support your developmentFlexitime and a relaxed dress code40+ Days HolidayYour birthday off and an extended Christmas breakTakeaway Fridays, free parking, and generous sick leave and more besidesIf youre passionate about building B2B relationships, excel at upselling, and are looking for an exciting, supportive work environment, apply now! Or contact Chengi at Page 1 Recruitment today at 0114 700 3533!JBRP1_UKTJ
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Location:
Cardiff (Grangetown)
Job Type:
FullTime

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